How can I customized the policy to meet the "reply-to" requirement

[Migration User]

Hi guys,

How can I customized the policy to meet the "reply-to" requirement in SMG. We are currently suing SMG version 10.5.3-4.

This is because we experienced a spam email from example: [e-mail], but when we hit "reply-to" it come out with different email address.

Can help me to tackle this issue?

Thanks

[SSE-JDavis]

What issue are you trying to solve? Can you explain what you are seeing and what you would like to be done to those emails?

[Migration User]

Hi,

The issue that we facing here is, our SMG didnt catcht this spam email. SMG cannot detect and catch this spam. 

the sender from this spam email is from a google domain, example [e-mail], but if you receive this spam email and if you click "reply-to" the recipient will be different address (example: [e-mail]) from the sender address.

we would like to block this type of email spam, how do you suggest us to do it?

thanks

[SSE-JDavis]

Please submit this email so we can catch it in the future:

https://support.symantec.com/en_US/article.TECH83081.html

[Migration User]

Hi,

Thanks for your response. we will follow accordingly, but is there any way or method that we can setup in SMG to catch or stop this type of SPAM?

Thanks

[SSE-JDavis]

No, there is no way to use a content filtering rule to correlate a From: address and the Reply-To address. Normal emails can have different values for those entries.