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  • 1.  Task does not start in WinPE

    Posted Apr 03, 2009 07:49 AM
    I'm trying to duplicate a client via the WinPE PreOS. The client receives the task, warns that it will reboot, and reboots successfully to the virtual partition. Then ngctw32 starts, connects to the server, and starts exchanging heartbeats. And that's it. It just sits there, confirming every twenty seconds that it doesn't have anything to do. Just an endless loop of "sending status to"/"acknowledged by". So the network is fine, and the server knows about the client. Why doesn't the client receive the duplication task? The two partitions the client has are detected correctly, with the right filesystem type. The task log in the console shows that "To virtual partition" failed with "failure to reboot". I suppose that could simply be a timeout, with the server not recognizing the client checking in.


  • 2.  RE: Task does not start in WinPE

    Posted Apr 03, 2009 11:22 AM
    Try updating the NIC driver. Here is a document on how to import a new driver into WinPE:


    Title: 'How to add drivers to DeployAnywhere or WinPE.'
    Document ID: 2008050916132860
    > Web URL: http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2008050916132860?Open&seg=ent

    Make sure you get the Vista driver to use in WinPE.


  • 3.  RE: Task does not start in WinPE

    Posted Apr 03, 2009 11:30 AM
    ... that updating the network driver can help here, when the network connection works fine already? I'd just like to be sure before I spend much time on this.


  • 4.  RE: Task does not start in WinPE

    Posted Apr 03, 2009 11:49 AM
    I am sure. I have seen this behaviour before and this is a good place to start. Just out of curiosity what IP address is it sending/acknowledging to?


  • 5.  RE: Task does not start in WinPE

    Posted Apr 03, 2009 11:52 AM
    All right, I'll try. It's sending to my configuration/console server, 192.168.92.16.


  • 6.  RE: Task does not start in WinPE

    Posted Apr 03, 2009 01:25 PM
    Firewall issue. Changed ephemeral port range in Vista. By the way, is there a newer version of document 2002101612025325? That one is fundamentally wrong for SGSS 2.5, no matter the OS. (Edit: everything after "wrong".)


  • 7.  RE: Task does not start in WinPE
    Best Answer

    Posted Apr 03, 2009 01:27 PM
    Try this document for configuring your network to work with Ghost more efficiently.


    Title: 'How the Ghost Console and Client communicate over the network'
    Document ID: 2002101612025325
    > Web URL: http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2002101612025325?Open&seg=ent
     
    As well as this one:


    Title: 'Ghost compatibility with IGMP'
    Document ID: 2000022806431025
    > Web URL: http://service1.symantec.com/SUPPORT/on-technology.nsf/docid/2000022806431025?Open&seg=ent