DAgent not displaying in System Tray on client computer

[JShimp]

I am having an issue where my computers that I have installed the DAgent on are not displaying the DAgent icon in the system tray,

I can see the process running on the task manager but I cannot send any commands to the client through the console. I always get a sending WOL message and the job/task does not get past this point.

I have ports 401,402 udp and tcp opened on the server (2012 R2 Standard) and on the client (Win 7 pro X86)

Any suggestions or fixes regarding this?

 

[cheldt]

The Settings in Agent Config for Your Server are correct?

Enable Logging in DaAgent Settings and look at the Errors.

 

 

You can configure whether the Icon is shown or not.

For one Client:

Right Click on client - Agent Settings - Production Agent Settings - Security - Hide Client Tray Icon

 

Default Agent Settings

Tools - Options - Agent Settings - Change Default Settings - Security - Hide Client Tray Icon

 

[JShimp]

Found what the issue was, Client was not connecting due to a registry key.

 

Cause

The following registry key is set incorrectly after a new image is deployed to the computer.

HKLM | Software | Microsoft | Windows | CurrentVersion | Setup | State | ImageState

This may be caused by Microsoft sysprep information corruption during the creation of the image.

Solution

Change the registry key

HKLM | Software | Microsoft | Windows | CurrentVersion | Setup | State | ImageState = IMAGE_STATE_COMPLETE

Restart the DAgent service.

 

The reg key said IMAGE_STATE_UNDEPLOYABLE origionally. 

After making this change, the DAGENT came back online and started communicating normally.