Failed to virtual partition

[Migration User]

Since I'm posting about errors :smileywink: - has anyone seen this?  I am getting this on Dells - Precision 690 and 490 and OptiPlex GX280....

 

The details are:

 

Details for: To virtual Partition

Drivers could not be found in the PreOS for the following devices:

 

Manufacturer:"Intel", Description:"Intel(R) 631xESB/632xESB SATA AHCI Controller", PCI Vendor: 0x8086, PCI Device: 0x2681, PCI Subsystem: 0x1c11028

 

Then there another that the exact same, but the device is listed as"

 

Manufacturer:"Kofax Image Products", Description:"Kofax Adrenaline 650", PCI Vendor: 0x1101, PCI Device: 0x9500, PCI Subsystem: 0x2029292

 

 

The one DOES have a Kofax Adrenaline 650 card in it and I'm sure the others probably have a SATA AHCI Controller, but why would the Kofax card (for a scanner) stop it from booting to the PreOS for an Image Create Task?  And how do I resolve the others?  It was working before I upgraded to 2.5.....  I have changed the PreOS from WinPE to PCDOS, to see if that helps..... Any ideas?

[Migration User]

Before GSS goes to virtual partition it makes perfect sence to check whether client config is going to work or not. If you dont have mass-storage driver your system might not even boot.
Virtual partition builder checks for all mass-storage and network cards installed in your system against the Winpe of your choice contains. If either of those drivers is not present in the Winpe device list it will not build and will not go to VP. I dont know why your scanner card is causing VP to check it as well - my guess is that it has reported itself as either storage or network adapter of some sort to the system? This is easily verifiable.

To solve this you'll need to get those drivers from manufactures, copy them somewhere locally on your Console machine, then use Ghost Boot Wizard (GBW) to add those drivers to the driver database and then add those drivers to the Winpe of your choice. Adding new drivers and modifying Winpes is done from GBW "edit" Winpe interface.

Cheers.

[Migration User]

The other two ways out of this that are worth mentioning are:

1. In each Winpe configuration (you'll find them under c:\documents and settings\all users\application data\symantec\ghost\template\common and either winpe or winpe-512 folder there is a file called pci.manifest.txt. If you open this file you'll see all devices listed for this winpe config. Although file is text it is of a spaeicla format so you must edit it carefully. You'll see devices listed by their vendor ID, followed by PCI ID. You can take first entry as an example and create two for your devices as well. Please create a backup copy of the pci.manifest.txt.
2. In the same folder you'll find manifest.txt. Open it up and you'll see bunch of steps that are performed on this winpe to get into VP. One of the steps is checkDrivers - you can comment or take out entire line and no drivers check will ever be done. I would not recommend this step unless you know your machine will definetely boot into Winpe without those drivers. Presence of all mass storage drivers is extremely important especially when you are cloning.

Cheers.