Good Day,
Need help on my trouble while installing DLP agent 32-bit to Windows 7 SP1 32-bit, please see logs below.
=== Verbose logging started: 7/30/2018 14:47:00 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (04:B8) [14:47:00:814]: Resetting cached policy values
MSI (c) (04:B8) [14:47:00:814]: Machine policy value 'Debug' is 0
MSI (c) (04:B8) [14:47:00:814]: ******* RunEngine:
******* Product: AgentInstall_15_0.msi
******* Action:
******* CommandLine: **********
MSI (c) (04:B8) [14:47:00:814]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (04:B8) [14:47:00:814]: Grabbed execution mutex.
MSI (c) (04:B8) [14:47:00:814]: Cloaking enabled.
MSI (c) (04:B8) [14:47:00:814]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (04:B8) [14:47:00:830]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (DC:10) [14:47:00:830]: Running installation inside multi-package transaction c:\Temp\dlp\AgentInstall_15_0.msi
MSI (s) (DC:10) [14:47:00:830]: Grabbed execution mutex.
MSI (s) (DC:F8) [14:47:00:830]: Resetting cached policy values
MSI (s) (DC:F8) [14:47:00:830]: Machine policy value 'Debug' is 0
MSI (s) (DC:F8) [14:47:00:830]: ******* RunEngine:
******* Product: c:\Temp\dlp\AgentInstall_15_0.msi
******* Action:
******* CommandLine: **********
MSI (s) (DC:F8) [14:47:00:830]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (DC:F8) [14:47:00:845]: SRSetRestorePoint skipped for this transaction.
MSI (s) (DC:F8) [14:47:00:845]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (DC:F8) [14:47:00:845]: File will have security applied from OpCode.
MSI (s) (DC:F8) [14:47:00:892]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'c:\Temp\dlp\AgentInstall_15_0.msi' against software restriction policy
MSI (s) (DC:F8) [14:47:00:892]: SOFTWARE RESTRICTION POLICY: c:\Temp\dlp\AgentInstall_15_0.msi has a digital signature
MSI (s) (DC:F8) [14:47:01:064]: SOFTWARE RESTRICTION POLICY: c:\Temp\dlp\AgentInstall_15_0.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (DC:F8) [14:47:01:064]: End dialog not enabled
MSI (s) (DC:F8) [14:47:01:064]: Original package ==> c:\Temp\dlp\AgentInstall_15_0.msi
MSI (s) (DC:F8) [14:47:01:064]: Package we're running from ==> c:\Windows\Installer\1411cca.msi
MSI (s) (DC:F8) [14:47:01:079]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (DC:F8) [14:47:01:079]: APPCOMPAT: looking for appcompat database entry with ProductCode '{679AB287-7757-4321-A90A-55B6AE200476}'.
MSI (s) (DC:F8) [14:47:01:079]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (DC:F8) [14:47:01:079]: MSCOREE not loaded loading copy from system32
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'TransformsSecure' is 0
MSI (s) (DC:F8) [14:47:01:079]: User policy value 'TransformsAtSource' is 0
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'DisablePatch' is 0
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (DC:F8) [14:47:01:079]: APPCOMPAT: looking for appcompat database entry with ProductCode '{679AB287-7757-4321-A90A-55B6AE200476}'.
MSI (s) (DC:F8) [14:47:01:079]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (DC:F8) [14:47:01:079]: Transforms are not secure.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\installAgent.log'.
MSI (s) (DC:F8) [14:47:01:079]: Command Line: INSTALLDIR=C:\Program Files\Manufacturer\Endpoint Agent ENDPOINTSERVER=absdlpeps:10443;ABSDLPES01:10443;10.47.2.12:10443;10.47.2.10:10443 TOOLS_KEY=1D27A2C0698F089DF7EC0E8283373056E25C614E16F8E RANDOM_KEY=EB04B17C14CA7E11582F24D3555EF8F4118805A26887AE9475173D7C7D0B728C UNINSTALLPASSWORDKEY=964768917C3C686EC683FBFE49748BA243775D2B97C44 SERVICENAME=EDPA WATCHDOGNAME=WDP ARPSYSTEMCOMPONENT=1 ENDPOINT_CERTIFICATE=endpoint_cert.pem ENDPOINT_PRIVATEKEY=endpoint_priv.pem ENDPOINT_PRIVATEKEY_PASSWORD=EDA49DC48DE13AB2D7E633BFB1A044A84BB2EA10D32C32D56149E2F307B39718FB745EE3AFFFA0E829491EB5FE52E25BEC3EB ENDPOINT_TRUSTSTORE=endpoint_truststore.pem LOGDETAILS=Yes CURRENTDIRECTORY=c:\Temp\dlp CLIENTUILEVEL=3 CLIENTPROCESSID=3332
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{CEE3F4F6-A920-4FE7-8F00-33315087B390}'.
MSI (s) (DC:F8) [14:47:01:079]: Product Code passed to Engine.Initialize: ''
MSI (s) (DC:F8) [14:47:01:079]: Product Code from property table before transforms: '{679AB287-7757-4321-A90A-55B6AE200476}'
MSI (s) (DC:F8) [14:47:01:079]: Product Code from property table after transforms: '{679AB287-7757-4321-A90A-55B6AE200476}'
MSI (s) (DC:F8) [14:47:01:079]: Product not registered: beginning first-time install
MSI (s) (DC:F8) [14:47:01:079]: Product {679AB287-7757-4321-A90A-55B6AE200476} is not managed.
MSI (s) (DC:F8) [14:47:01:079]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (DC:F8) [14:47:01:079]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (DC:F8) [14:47:01:079]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (DC:F8) [14:47:01:079]: Adding new sources is allowed.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (DC:F8) [14:47:01:079]: Package name extracted from package path: 'AgentInstall_15_0.msi'
MSI (s) (DC:F8) [14:47:01:079]: Package to be registered: 'AgentInstall_15_0.msi'
MSI (s) (DC:F8) [14:47:01:079]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'DisableMsi' is 0
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (DC:F8) [14:47:01:079]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (DC:F8) [14:47:01:079]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (DC:F8) [14:47:01:079]: Running product '{679AB287-7757-4321-A90A-55B6AE200476}' with elevated privileges: Product is assigned.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\Manufacturer\Endpoint Agent'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ENDPOINTSERVER property. Its value is 'absdlpeps:10443;ABSDLPES01:10443;10.47.2.12:10443;10.47.2.10:10443'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding TOOLS_KEY property. Its value is '1D27A2C0698F089DF7EC0E8283373056E25C614E16F8E'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding RANDOM_KEY property. Its value is 'EB04B17C14CA7E11582F24D3555EF8F4118805A26887AE9475173D7C7D0B728C'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding UNINSTALLPASSWORDKEY property. Its value is '964768917C3C686EC683FBFE49748BA243775D2B97C44'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ARPSYSTEMCOMPONENT property. Its value is '1'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ENDPOINT_CERTIFICATE property. Its value is 'endpoint_cert.pem'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ENDPOINT_PRIVATEKEY property. Its value is 'endpoint_priv.pem'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ENDPOINT_PRIVATEKEY_PASSWORD property. Its value is 'EDA49DC48DE13AB2D7E633BFB1A044A84BB2EA10D32C32D56149E2F307B39718FB745EE3AFFFA0E829491EB5FE52E25BEC3EB'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding ENDPOINT_TRUSTSTORE property. Its value is 'endpoint_truststore.pem'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding LOGDETAILS property. Its value is 'Yes'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'c:\Temp\dlp'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3332'.
MSI (s) (DC:F8) [14:47:01:079]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding MsiRestartManagerSessionKey property. Its value is '6d7b036562e15845bd153d10df86c85e'.
MSI (s) (DC:F8) [14:47:01:079]: RESTART MANAGER: Session opened.
MSI (s) (DC:F8) [14:47:01:079]: TRANSFORMS property is now:
MSI (s) (DC:F8) [14:47:01:079]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (DC:F8) [14:47:01:079]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming
MSI (s) (DC:F8) [14:47:01:079]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\Favorites
MSI (s) (DC:F8) [14:47:01:079]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (DC:F8) [14:47:01:079]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\Documents
MSI (s) (DC:F8) [14:47:01:079]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Local
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\Pictures
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Users\lmpadolina\Desktop
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (DC:F8) [14:47:01:095]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (DC:F8) [14:47:01:095]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (DC:F8) [14:47:01:095]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (DC:F8) [14:47:01:095]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'itsupport'.
MSI (s) (DC:F8) [14:47:01:095]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'c:\Windows\Installer\1411cca.msi'.
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'c:\Temp\dlp\AgentInstall_15_0.msi'.
MSI (s) (DC:F8) [14:47:01:095]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (DC:F8) [14:47:01:095]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (DC:F8) [14:47:01:095]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (DC:F8) [14:47:01:095]: Machine policy value 'DisableRollback' is 0
MSI (s) (DC:F8) [14:47:01:095]: User policy value 'DisableRollback' is 0
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 7/30/2018 14:47:01 ===
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (DC:F8) [14:47:01:095]: Doing action: INSTALL
Action start 14:47:01: INSTALL.
MSI (s) (DC:F8) [14:47:01:095]: Running ExecuteSequence
MSI (s) (DC:F8) [14:47:01:095]: Doing action: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA
MSI (s) (DC:F8) [14:47:01:095]: PROPERTY CHANGE: Adding SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA property. Its value is 'c:\Windows\SysWOW64\'.
Action start 14:47:01: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA.
MSI (s) (DC:F8) [14:47:01:095]: Doing action: ISSetAllUsers
Action ended 14:47:01: SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA. Return value 1.
MSI (s) (DC:70) [14:47:01:095]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI43BB.tmp, Entrypoint: SetAllUsers
MSI (s) (DC:BC) [14:47:01:095]: Generating random cookie.
MSI (s) (DC:BC) [14:47:01:110]: Created Custom Action Server with PID 2496 (0x9C0).
MSI (s) (DC:E0) [14:47:01:157]: Running as a service.
MSI (s) (DC:E0) [14:47:01:157]: Hello, I'm your 32bit Impersonated custom action server.
Action start 14:47:01: ISSetAllUsers.
InstallShield 14:47:01: Begin SetAllUsers()
InstallShield 14:47:01: Getting records from Upgrade table
InstallShield 14:47:01: UpgradeCode: {F8D8827A-4C61-4956-866C-E66A6B30E0A2} MinVersion: 15.0.0.45028 MaxVersion: Language: Attributes: 2
InstallShield 14:47:01: No related products for UpgradeCode {F8D8827A-4C61-4956-866C-E66A6B30E0A2} found
InstallShield 14:47:01: UpgradeCode: {F8D8827A-4C61-4956-866C-E66A6B30E0A2} MinVersion: 8.0.9.18 MaxVersion: 15.0.0.0 Language: Attributes: 1
InstallShield 14:47:01: No related products for UpgradeCode {F8D8827A-4C61-4956-866C-E66A6B30E0A2} found
InstallShield 14:47:01: End SetAllUsers()
MSI (s) (DC:F8) [14:47:01:188]: Doing action: AppSearch
Action ended 14:47:01: ISSetAllUsers. Return value 1.
MSI (s) (DC:F8) [14:47:01:188]: Note: 1: 2205 2: 3: AppSearch
MSI (s) (DC:F8) [14:47:01:188]: Note: 1: 2228 2: 3: AppSearch 4: SELECT `Property`, `Signature_` FROM `AppSearch`
Action start 14:47:01: AppSearch.
MSI (s) (DC:F8) [14:47:01:188]: Doing action: LaunchConditions
Action ended 14:47:01: AppSearch. Return value 0.
Action start 14:47:01: LaunchConditions.
MSI (s) (DC:F8) [14:47:01:188]: Product: AgentInstall_15_0 -- Symantec Data Loss Prevention requires an X86 processor. Click OK to exit the wizard.
Symantec Data Loss Prevention requires an X86 processor. Click OK to exit the wizard.
Action ended 14:47:01: LaunchConditions. Return value 3.
Action ended 14:47:01: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): UpgradeCode = {F8D8827A-4C61-4956-866C-E66A6B30E0A2}
Property(S): ProductCode = {679AB287-7757-4321-A90A-55B6AE200476}
Property(S): VersionNT = 601
Property(S): INSTALLDIR = C:\Program Files\Manufacturer\Endpoint Agent
Property(S): SystemFolder = c:\Windows\SysWOW64\
Property(S): ACTION = INSTALL
Property(S): UILevel = 2
Property(S): OriginalDatabase = c:\Temp\dlp\AgentInstall_15_0.msi
Property(S): DATABASE = c:\Windows\Installer\1411cca.msi
Property(S): Privileged = 1
Property(S): MsiRunningElevated = 1
Property(S): RedirectedDllSupport = 2
Property(S): ProgramFilesFolder = C:\Program Files (x86)\
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): MsiNetAssemblySupport = 4.7.2558.0
Property(S): Date = 7/30/2018
Property(S): Time = 14:47:01
Property(S): TTCSupport = 1
Property(S): ColorBits = 32
Property(S): TextInternalLeading = 3
Property(S): TextHeight = 16
Property(S): BorderSide = 1
Property(S): BorderTop = 1
Property(S): CaptionHeight = 22
Property(S): ScreenY = 768
Property(S): ScreenX = 1024
Property(S): SystemLanguageID = 1033
Property(S): ComputerName = WD10ELJ2FHRD036
Property(S): UserLanguageID = 1033
Property(S): UserSID = S-1-5-21-4284904269-3369509185-3863311566-36538
Property(S): LogonUser = LMPadolina
Property(S): MsiTrueAdminUser = 1
Property(S): AdminUser = 1
Property(S): VirtualMemory = 5135
Property(S): PhysicalMemory = 3920
Property(S): Intel = 6
Property(S): Msix64 = 6
Property(S): MsiAMD64 = 6
Property(S): ShellAdvtSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): GPTSupport = 1
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): SystemFolder_x86_VC.194841A2_D0F2_3B96_9F71_05BA91BEA0FA = c:\Windows\SysWOW64\
Property(S): ALLUSERS = 1
Property(S): DirectoryTable100_x86.194841A2_D0F2_3B96_9F71_05BA91BEA0FA = DirectoryTable
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): MyPicturesFolder = C:\Users\lmpadolina\Pictures\
Property(S): LocalAppDataFolder = C:\Users\lmpadolina\AppData\Local\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): SendToFolder = C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): RecentFolder = C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): PrintHoodFolder = C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): ISCHECKFORPRODUCTUPDATES = 1
Property(S): SERVICENAME = EDPA
Property(S): WATCHDOGNAME = WDP
Property(S): NewProperty1 = 0
Property(S): NewProperty2 = 0
Property(S): NewProperty3 = 0
Property(S): NewProperty4 = 0
Property(S): NewProperty9 = 0
Property(S): NewProperty10 = 0
Property(S): ApplicationUsers = AllUsers
Property(S): AgreeToLicense = No
Property(S): _IsMaintenance = Remove
Property(S): RestartManagerOption = CloseRestart
Property(S): SetupType = Typical
Property(S): _IsSetupTypeMin = Typical
Property(S): Display_IsBitmapDlg = 1
Property(S): PersonalFolder = C:\Users\lmpadolina\Documents\
Property(S): ProductName = AgentInstall_15_0
Property(S): ARPNOMODIFY = 1
Property(S): ARPNOREPAIR = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = http://go.symantec.com/vontu
Property(S): NetHoodFolder = C:\Users\lmpadolina\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): BUILDORIGINATOR = Build System
Property(S): DWUSINTERVAL = 30
Property(S): DWUSLINK = CEDBD79F698B80FF9EAC87B8890B978F69BB578F79FBF0EFCE0CB738B96BD79FB9EB80EF89AC
Property(S): DefaultUIFont = Tahoma8
Property(S): DialogCaption = InstallShield for Windows Installer
Property(S): DialogTitleProductName = Symantec Data Loss Prevention
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): ENABLEWATCHDOG = Yes
Property(S): ErrorDialog = SetupError
Property(S): FORCEINSTALLWHQL = 0
Property(S): INSTALLLEVEL = 100
Property(S): ISUNINSTALLPASSWORDVERIFIED = No
Property(S): ISVROOT_PORT_NO = 0
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.
Property(S): IS_PROGMSG_TEXTFILECHANGS_REPLACE = Replacing %s with %s in %s...
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): InstallChoice = AR
Property(S): Manufacturer = Symantec Corp.
Property(S): NewProperty12 = 0
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_CREATEWEBSITE = Creating IIS website %s
Property(S): PROGMSG_IIS_CREATEWEBSITES = Creating IIS websites...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONEz = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTzDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_REMOVEWEBSITES = Removing IIS websites...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): ProductID = none
Property(S): ProductLanguage = 1033
Property(S): ProductVersion = 15.0.0.45028
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): REBOOT = ReallySuppress
Property(S): RebootYesNo = Yes
Property(S): ReinstallModeText = omus
Property(S): SHOWLAUNCHPROGRAM = 0
Property(S): STARTSERVICE = Yes
Property(S): SecureCustomProperties = COMPANYNAME;ENDPOINTSERVER;ENDPOINTSERVER2;ENDPOINTSERVER3;ENDPOINTSERVER4;ENDPOINT_CERTIFICATE;ENDPOINT_PRIVATEKEY;ENDPOINT_PRIVATEKEY_PASSWORD;ENDPOINT_TRUSTSTORE;INSTALLDIR;ISACTIONPROP1;ISFOUNDNEWERPRODUCTVERSION;ISX_SERIALNUM;LAUNCHPROGRAM;NewProperty10;NewProperty12;NewProperty3;NewProperty4;NewProperty9;SERVICENAME;SUPPORTDIR;TOOLS_KEY;USERNAME;WATCHDOGNAME;RANDOM_KEY
Property(S): VERIFY_SERVER_HOSTNAME = No
Property(S): ISReleaseFlags = rf_Release
Property(S): MsiLogFileLocation = C:\installAgent.log
Property(S): FavoritesFolder = C:\Users\lmpadolina\Favorites\
Property(S): AppDataFolder = C:\Users\lmpadolina\AppData\Roaming\
Property(S): CommonFiles64Folder = C:\Program Files\Common Files\
Property(S): ProgramFiles64Folder = C:\Program Files\
Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\
Property(S): TempFolder = C:\Users\LMPADO~1\AppData\Local\Temp\
Property(S): RemoteAdminTS = 1
Property(S): System64Folder = C:\Windows\system32\
Property(S): WindowsVolume = c:\
Property(S): WindowsFolder = C:\Windows\
Property(S): MsiNTProductType = 1
Property(S): ServicePackLevelMinor = 0
Property(S): ServicePackLevel = 1
Property(S): WindowsBuild = 7601
Property(S): VersionNT64 = 601
Property(S): VersionMsi = 5.00
Property(S): VersionDatabase = 200
Property(S): ENDPOINTSERVER = absdlpeps:10443;ABSDLPES01:10443;10.47.2.12:10443;10.47.2.10:10443
Property(S): RANDOM_KEY = EB04B17C14CA7E11582F24D3555EF8F4118805A26887AE9475173D7C7D0B728C
Property(S): TOOLS_KEY = 1D27A2C0698F089DF7EC0E8283373056E25C614E16F8E
Property(S): MsiRestartManagerSessionKey = 6d7b036562e15845bd153d10df86c85e
Property(S): CLIENTPROCESSID = 3332
Property(S): CLIENTUILEVEL = 3
Property(S): ENDPOINT_CERTIFICATE = endpoint_cert.pem
Property(S): CURRENTDIRECTORY = c:\Temp\dlp
Property(S): LOGDETAILS = Yes
Property(S): ENDPOINT_PRIVATEKEY = endpoint_priv.pem
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): ENDPOINT_PRIVATEKEY_PASSWORD = EDA49DC48DE13AB2D7E633BFB1A044A84BB2EA10D32C32D56149E2F307B39718FB745EE3AFFFA0E829491EB5FE52E25BEC3EB
Property(S): UNINSTALLPASSWORDKEY = 964768917C3C686EC683FBFE49748BA243775D2B97C44
Property(S): ENDPOINT_TRUSTSTORE = endpoint_truststore.pem
Property(S): USERNAME = itsupport
Property(S): PackagecodeChanging = 1
Property(S): ProductState = -1
Property(S): PackageCode = {CEE3F4F6-A920-4FE7-8F00-33315087B390}
MSI (s) (DC:F8) [14:47:01:204]: Note: 1: 1708
MSI (s) (DC:F8) [14:47:01:204]: Product: AgentInstall_15_0 -- Installation operation failed.
MSI (s) (DC:F8) [14:47:01:204]: Windows Installer installed the product. Product Name: AgentInstall_15_0. Product Version: 15.0.0.45028. Product Language: 1033. Manufacturer: Symantec Corp.. Installation success or error status: 1603.
MSI (s) (DC:F8) [14:47:01:204]: Deferring clean up of packages/files, if any exist
MSI (s) (DC:F8) [14:47:01:204]: MainEngineThread is returning 1603
MSI (s) (DC:10) [14:47:01:204]: RESTART MANAGER: Session closed.
MSI (s) (DC:10) [14:47:01:204]: No System Restore sequence number for this installation.
=== Logging stopped: 7/30/2018 14:47:01 ===
MSI (s) (DC:10) [14:47:01:204]: User policy value 'DisableRollback' is 0
MSI (s) (DC:10) [14:47:01:204]: Machine policy value 'DisableRollback' is 0
MSI (s) (DC:10) [14:47:01:204]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (DC:10) [14:47:01:204]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (DC:10) [14:47:01:204]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (DC:10) [14:47:01:204]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (DC:10) [14:47:01:204]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (DC:10) [14:47:01:204]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (DC:10) [14:47:01:204]: Restoring environment variables
MSI (s) (DC:10) [14:47:01:204]: Destroying RemoteAPI object.
MSI (s) (DC:BC) [14:47:01:204]: Custom Action Manager thread ending.
MSI (c) (04:B8) [14:47:01:204]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (04:B8) [14:47:01:204]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/30/2018 14:47:01 ===
thanks