IT Management Suite

  • 1.  Track/Enter software Licenses

    Posted Feb 22, 2010 01:41 PM
    We currently own Asset Management Solution 7 and I can not figure out how to add/track software licenses. Can anyone tell me how? 


  • 2.  RE: Track/Enter software Licenses

    Posted Feb 23, 2010 05:34 AM
    Please give more details on your requirements if possible.

    In General, from Asset 7.0, the software license feature shifts from 6.5's software license centric model to a new 7.0 software product centric model.

    If you follow this: click on the top menu Home, then Service and Asset Management and then Software Licensing. You will see a web portal on the right hand panel which gives you a list of things you need to consider.

    To sum up, you need to:
    1. have Software Product, Software Purchase, and Software License resource type instances.
    2. Turn on Inventory Solution's full inventory scan, this is to populate the software products and your Software Catalog (Under menu Manage\Software)
    3. Turn on Application Metering's Send Monthly Summary setting if you care about usage count on each software product when doing software license complaince reporting.
    4. Follow step 3, create Application Metering policy to meter your concerned software product.
    (Step 2 - 4 can be accessed from the Software Licensing web portal mentioned above)
    5. Create Software License instance and associate it with corresponding software product, software purchase(s).



  • 3.  RE: Track/Enter software Licenses

    Posted Feb 23, 2010 12:30 PM
    Thank you.  I apologize for the limited info that I provided. I thought that the software licensing piece came with the Asset managment suite, however, I only have Manage Configuration Items, Manage contracts and Barcode listed  under Service and Asset Management.

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  • 4.  RE: Track/Enter software Licenses

    Posted Feb 23, 2010 05:15 PM
    That means you only have Barcode and CMDB solutions out of the Asset Management Suite 7, not Asset Management solution yet. Asset Management Solution is currently in RC, and it will be released in end of Q1 I believe. Software Licensing is a feature in Asset solution.