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  • 1.  Downloading BlueCoat Software

    Posted Oct 22, 2018 02:35 AM

    When I try to download software via the software downloads section on  https://mysymantec.force.com  I am greated by this message:

    "The licensing & download portals are due to be decommissioned soon. You can access your software and licence keys in the product details page in the MySymantec ‘My Products’ tab"

    When I try that, I notice that it does not work. The download button seems to be purely consmetic and nothing happens when pressing it.

     

    How can I access the BlueCoat Software Downloads?  



  • 2.  RE: Downloading BlueCoat Software
    Best Answer

    Posted Oct 22, 2018 03:36 AM

    Hi Fedrik,

     

                 Please check with our Customer Care team on the access issue in My Symantec Portal. There could be an entitlement mapping issue.