Endpoint Protection

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  • 1.  Unistall Sophos

    Posted Nov 29, 2012 04:37 PM

    Hello all,

     

    I deploying the new SEP ver 12.1.2 over a network, but the system has Sophos ver 10.0 installed, I marked the option on the client install to uninstall security software, but the setup, left both antivirus in the clients.


    Do you know another method to uninstall this version of sophos?

    This must be install in 500 clients many of this are out of the central office, then I need a centralized uninstall.

     

    Carlos Espinoza



  • 2.  RE: Unistall Sophos

    Posted Nov 29, 2012 04:54 PM

    Used this Before?

     

    SEPprep competitive product uninstall tool

     

    http://www.symantec.com/business/support/index?page=content&id=TECH148513



  • 3.  RE: Unistall Sophos

    Posted Nov 29, 2012 05:37 PM

    Try SEPPrep, should be on the install DVD under Tools/NoSupport

    I've tried removing Sophos in the past with SEPPrep and it was not as easy as I expected.



  • 4.  RE: Unistall Sophos

    Posted Nov 29, 2012 06:25 PM

    Unfortunately, that version of the Sophos program is not on the list of what the Security Software Removal feature can uninstall. See the PDF on the following page: http://entced.symantec.com/entt?product=sep&version=12.1.2&language=english&module=doc&error=3parlist&build=enterprise

    I saw a script for removing 9.5/10 in the Spiceworks Script center when I did a quick search via Google. Obviously a solution like this is not endorsed or supported by Symantec--so if you're not comfortable with using scripting then this may not be the way to go for you.

    sandra



  • 5.  RE: Unistall Sophos



  • 6.  RE: Unistall Sophos

    Trusted Advisor
    Posted Nov 30, 2012 03:25 AM

    Hello,

    Symantec Endpoint Protection 12.1 RU2 includes third-party security software removal feature which uninstalls Sophos Anti-Virus 9.x and Sophos Anti-Virus 7.x only and so would I suggest 

    SEPprep competitive product uninstall tool http://www.symantec.com/docs/TECH148513

    Also, I would suggest a look at this Article:

    How to uninstall Sophos Endpoint Security & Control from the command line or with a batch file.

    http://www.sophos.com/en-us/support/knowledgebase/109668.aspx

    Feel free to ask if it is not clear.

    Hope that helps!!



  • 7.  RE: Unistall Sophos

    Posted Nov 30, 2012 07:58 AM

    Ok. guys

     

    Thank you for your sugestions I will review all. I will inform you my results.

    Carlos Espinoza



  • 8.  RE: Unistall Sophos
    Best Answer

    Posted Nov 30, 2012 05:15 PM

    Ok, Finally I use a script to unisntall the sophos 10. I used the following secuence:

    @Echo Off
    net stop "Sophos AutoUpdate Service"
    net stop "Sophos Agent"
    net stop "Sophos Client Firewall"
    net stop "Sophos Client Firewall Manager"
    net stop "SAVService"
    net stop "SAVAdminService"
    net stop "Sophos Message Router"
    net stop "Sophos Web Control Service"
    net stop "swi_service"
    net stop "swi_update"
    MsiExec.exe /X{12C00299-B8B4-40D3-9663-66ABEA3198AB} /qn REBOOT=SUPPRESS /PASSIVE
    MsiExec.exe /X{15C418EB-7675-42be-B2B3-281952DA014D} /qn REBOOT=SUPPRESS /PASSIVE
    MsiExec.exe /X{2C7A82DB-69BC-4198-AC26-BB862F1BE4D0} /qn REBOOT=SUPPRESS /PASSIVE
    MsiExec.exe /X{FED1005D-CBC8-45D5-A288-FFC7BB304121} /qn REBOOT=SUPPRESS /PASSIVE
    MsiExec.exe /X{9ACB414D-9347-40B6-A453-5EFB2DB59DFA} /qn REBOOT=SUPPRESS /PASSIVE
    SEPSetup.exe

    I using a batch to exe file converter (must be special not all bat2exe that exist helped me, I used one of f2ko) I created a setup.exe. After this, I created a setup from the export not creating single exe. So, I renamed the setup.exe that the system created by export operation to SEPsetup.exe and I copied the setup script in format of exe file. Then I launch the install using a existing package.

     Thank you for your suggestions.