Endpoint Protection

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  • 1.  My Symantec and Support

    Posted Oct 10, 2019 03:55 AM

    Hi,

    Where can I download the updated software and where can I create a case? 

    It seems Symantec updated the site.

    Below site required the support ID - I only have serial number of my product.

    https://mysymantec.force.com/

     

    Thanks,

    APK

     



  • 2.  RE: My Symantec and Support
    Best Answer

    Trusted Advisor
    Posted Oct 10, 2019 04:59 AM

    Yes, they had a change. You log on via https://mysymantec.force.com/customer/s/ and then, assming you have your licensing details added on it, you download it from there.

     



  • 3.  RE: My Symantec and Support
    Best Answer

    Trusted Advisor
    Posted Oct 10, 2019 08:57 AM

    Hello,

    Check this Website: https://support.symantec.com/us/en/mysymantec.html

    The above site would direct you to the actual "MySymantec" and "Security Analytics download" sites.

    Regards,