Endpoint Protection

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  • 1.  Security Status - Attention Needed

    Posted Aug 15, 2011 05:56 PM

    On my main management screen the status is red and says Security Status - Attention Needed.  When I click View Details it opens up but everything is showing green and within the threshold.  Is there somewhere else I should look for an issue?  Thanks.



  • 2.  RE: Security Status - Attention Needed

    Posted Aug 15, 2011 06:30 PM

    Log into the SEPM and click

    Log into the SEPM and click on the Admin tab.

    Click on Servers.

    Select the "Local Site" from the list of Servers.

    Under "Tasks," select Edit Site Properties.

    Under the "General" tab, there is a check box that says "Delete clients that have not connected for X days." By default this is set to 30. Change the number of days as desired.

    Click OK.



  • 3.  RE: Security Status - Attention Needed

    Posted Aug 15, 2011 08:51 PM

    using SEP 11 or 12.1 ?



  • 4.  RE: Security Status - Attention Needed

    Posted Aug 15, 2011 08:58 PM

    Hi CoveWolf. After clicking and viewing the 'Details...' did the bar on the home page also change to green or if you hit the refresh?



  • 5.  RE: Security Status - Attention Needed

    Posted Aug 16, 2011 08:41 AM

    I am using 12.1.  It ran for a couple of weeks just fine.  It would turn red if there was an issue and go back to green after I resolved the issue.  This started late last week. I  can click refresh, I can click view details, and I even rebooted the server and it is still showing up as red.



  • 6.  RE: Security Status - Attention Needed
    Best Answer

    Posted Aug 16, 2011 08:51 AM

    check this

     

    Symantec Endpoint Protection Manager 12.1 console home page showing Security Status - Attention needed

     

    http://www.symantec.com/business/support/index?page=content&id=TECH164272



  • 7.  RE: Security Status - Attention Needed

    Posted Aug 16, 2011 08:57 AM

    Thanks Rafeeq.  Would this problem apply to individuals not using Intrusion Prevention?  Also would it not show up as a failure in the view details window?  Thanks.



  • 8.  RE: Security Status - Attention Needed

    Posted Aug 16, 2011 09:10 AM

    as per the doc it would show up out of date, 

    does your server use  DDMMYYYY date format ??

    For india, its MM/ DD/YYYY, I dont see any such errors so far..



  • 9.  RE: Security Status - Attention Needed

    Posted Aug 17, 2011 10:46 AM

    It seems that may be the problem.  I am using whatever format is defualt.  I guess I'll try changing it to MMDDYYYY.  Thanks for your help!