Endpoint Protection

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  • 1.  Default quarantine folder location...

    Posted Aug 01, 2013 05:15 PM

    Where is the world is the default Quarantine folder location for SEP 12.1 client on Windows 7? I don't feel like this should be a question that needs to be asked but a coworker and mine have been looking for the answer for over 20 minutes now.



  • 2.  RE: Default quarantine folder location...
    Best Answer

    Posted Aug 01, 2013 05:20 PM

    C:\ProgramData\Symantec\Symantec Endpoint Protection\<SEP version number>\SRTSP\Quarantine

    Replace SEP version number with whatever you're running..it wil be 12.1.xxx folder in any case though



  • 3.  RE: Default quarantine folder location...

    Posted Aug 01, 2013 05:23 PM

    Thanks Brian!  Now is there a documented reason why I can't view the folder???



  • 4.  RE: Default quarantine folder location...

    Posted Aug 01, 2013 05:28 PM

    It's by design for security purposes. If you're an admin, you can right click on the folder and go to properties and assign the proper rights to view it. Just not really recommended though. If you need to restore something, you should always do thru the SEP GUI.



  • 5.  RE: Default quarantine folder location...

    Posted Aug 02, 2013 12:55 AM

    All the Malicious files will be put inside quarantine if SEP is not able to clean them, whenever new defs come , then it will scan those again. During this time I should spread to other machines in the network or any other drive. Hence the Quarantine folder will have No access. 



  • 6.  RE: Default quarantine folder location...

    Posted Aug 02, 2013 04:23 AM

    HI,

    When virus and spyware scans detect a threat or SONAR detects a threat, Symantec Endpoint Protection places the files in the client computer's local Quarantine.

    Table: Managing the Quarantine

    Task

    Description

    Monitor files in the Quarantine

    You should periodically check the quarantined files to prevent accumulating large numbers of files. Check the quarantined files when a new virus outbreak appears on the network.

    Leave files with unknown infections in the Quarantine. When the client receives new definitions, it rescans the items in the Quarantine and might delete or repair the file.

    Delete files in the Quarantine

    You can delete a quarantined file if a backup exists or if you have a copy of the file from a trustworthy source.

    You can delete a quarantined file directly on the infected computer or by using the Risk log in the Symantec Endpoint Protection console.

    Configure how Symantec Endpoint Protection rescans items in the Quarantine when new definitions arrive

    By default, Symantec Endpoint Protection rescans items in the Quarantine when new definitions arrive. It automatically repairs and restores items silently. Typically you should keep the default setting, but

    Specify how clients submit information about quarantined items

    Symantec Endpoint Protection lets users submit infected or suspicious files and related side effects to Symantec Security Response for further analysis. When users submit information, Symantec can refine its detection and repair.

    You can enable signature-based detections in Quarantine to be forwarded from the local Quarantine to a Central Quarantine Server. Reputation detections in the local Quarantine cannot be sent to a Central Quarantine Server. You can configure the client to forward items if you use a Central Quarantine Server in your security network. The Central Quarantine Server can send the information to Symantec Security Response. Information that clients submit helps Symantec determine if a detected threat is real.

    Files that are submitted to Symantec Security Response become the property of Symantec Corporation. In some cases, files may be shared with the antivirus community. If Symantec shares files, Symantec uses industry-standard encryption and may make data anonymous to help protect the integrity of the content and your privacy.

    Manage the storage of quarantined files

    By default, the Quarantine stores backup, repaired, and quarantined files in a default folder. It automatically deletes files after 30 days.

    You can manage the storage of quarantined items in the following ways:

    ·         Specify a local folder to store quarantined files.

    You can use the default folder or a folder that you choose.

    .

    ·         Specify when files are automatically deleted.

    The Quarantine automatically deletes files after a specified number of days. You can also configure the Quarantine to delete files when the folder where the files are stored reaches a specified size. You can configure the settings individually for repaired files, backup files, and quarantined files.

     

    Regards

    Ajin



  • 7.  RE: Default quarantine folder location...

    Posted Aug 02, 2013 05:06 AM
    C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.671.4971.105\SRTSP\Quarantine