Be familiar with these:
http://www.symantec.com/docs/TECH134367
http://www.symantec.com/docs/TECH102994
However, this doesn't really assist much in adding exceptions. Exceptions are added if the detection technologies make a detection on one of them. The purpose of learned applications is more for knowing what is on your network as well as creating application firewall rules.
If you're just doing application inventory, it's generally better to use a product such as Altiris or SCCM or another third party asset management product.