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  • 1.   W32.Downadup.B Malware - Tool Symantec

    Posted Oct 03, 2018 09:08 AM

    Hello

    In one computer with Windows XP Embedded detect dialy a malware W32.Downadup.B , and I like to know if the tool of Symantec delete 100% this malware or is batter to do a reinstalation of Windows?

    And the ADC feature can use in windows xp - Sep 12?

    Reading this KB - https://support.symantec.com/en_US/article.TECH93179.html I like to apply the recomendation :

    Remediation: If you have infected computers

    • Use the fix tool
      Symantec provides a stand-alone removal tool for Downadup, Downadup.B, and Downadup.C to help customers that are infected with this threat.
    • Disable the Downadup domain blocking
      On infected computers, Downadup may block your connection to Web sites that can help you, such as www.symantec.com. To defeat this behavior, click Start Run, and type the following:

      net stop dnscache

      This disables the blocking, and allows you to connect to security vendors' Web sites.

     

    Regards

    Miguel



  • 2.  RE:  W32.Downadup.B Malware - Tool Symantec
    Best Answer

    Posted Oct 03, 2018 09:10 AM

    Yes, it will remove it. This is very old malware for which a patch was supplied. Have you not patched this? This is the best course to take. Although I always recommend re-imaging, this was a fairly easy piece of malware to remove and the tool will fix that. Just try to get this box patched.

    Yes, use ADC as well.



  • 3.  RE:  W32.Downadup.B Malware - Tool Symantec

    Posted Oct 04, 2018 06:30 AM

    Hi Tokyo2040,

    This article will help you as well:

    Killing Conficker: How to Eradicate W32.Downadup for Good
    https://www-secure.symantec.com/connect/articles/killing-conficker-how-eradicate-w32downadup-good