Endpoint Protection

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  • 1.  Teefer2.sys

    Posted Jun 04, 2012 06:37 AM

    Hi Team,

     

    Request you to look into it and revert back.
     
    ========================================================================

    Recommendations :

     1.       Please update the Teefer2.sys Symantec Endpoint Protection filter driver.

       Company Name:      Symantec Corporation
      File Description:  Symantec CMC Firewall Teefer2
      Product Version:   (11.0:4819.5)
      File Version:      (11.0:4819.5)
      File Size (bytes): 62512
      File Date:         Mon Jan 04 16:34:28 2010
      Module TimeDateStamp = 0x4a0b1ec0 - Thu May 14 00:55:52 2009 àUpdate with latest.

     2.       Exclude the Network interfaces drivers  from Antivirus scanning.
     3.       Update the NIC card drivers /firmware.
     4.       As a best practice please install these two hotfixes http://support.microsoft.com/kb/2550886 ; http://support.microsoft.com/default.aspx?scid=kb;EN-US;2524478.

    ===============================================

     Questions :

    Could you please verify with your local network team at the time of issue was there any network related problems?( From network logs).

    ===============================================
    References :

    http://technet.microsoft.com/en-us/library/cc773562(v=ws.10)



  • 2.  RE: Teefer2.sys

    Broadcom Employee
    Posted Jun 04, 2012 06:46 AM

    can you please tell us what is that you looking for?

     



  • 3.  RE: Teefer2.sys

    Posted Jun 04, 2012 06:54 AM

    How can check the version of Teefer2.sys file



  • 4.  RE: Teefer2.sys

    Posted Jun 04, 2012 07:35 AM

    Hi,

    just search for it and look at its properties.

     



  • 5.  RE: Teefer2.sys

    Broadcom Employee
    Posted Jun 04, 2012 07:44 AM

    browse to the path on the client system to check the teefer2.sys file version "C:\WINDOWS\system32\drivers\teefer2.sys" right click on the file and select the version tab



  • 6.  RE: Teefer2.sys

    Posted Jun 04, 2012 07:47 AM

    Do we have to upgrade to latest symantec version for latest teefer2 version.

     



  • 7.  RE: Teefer2.sys

    Posted Jun 04, 2012 07:49 AM

    Yes that is correct. The new version which have the updated binary



  • 8.  RE: Teefer2.sys

    Broadcom Employee
    Posted Jun 04, 2012 08:01 AM

    you need to upgrade the client. this will update the teefer driver .



  • 9.  RE: Teefer2.sys

    Trusted Advisor
    Posted Jun 04, 2012 08:05 AM

    Hello,

    What version of SEP are you running?

    It is always recommended to make sure you have the Latest version of SEP 11.x running on your Environment. Check this Article:

    About Maintaining Consistency of Software Versions throughout a SEP 11 Organization

    http://www.symantec.com/business/support/index?page=content&id=TECH131660

    Upgrading the SEP to the Latest version, would upgrade the Teefer2.sys driver as well.

    Hope that helps!!