Endpoint Protection

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  • 1.  Need to allow the files in the USB virtual CD/DVD Drive but block USB Drives

    Posted Jan 25, 2017 01:16 AM

    We are having CD/DVD Block policy on our groups.

    We use DATA CARDS(USB DONGLE). We are unable to access the executable file in the data card.

    As most of data card devices are having internal virtual CD/DVD drive which is blocking because of CD/DVD policy and user unable to access USB data card.

    What shall I do?

     



  • 2.  RE: Need to allow the files in the USB virtual CD/DVD Drive but block USB Drives

    Trusted Advisor
    Posted Jan 25, 2017 03:02 AM

    This might be helpful and will require testing.

    https://www.symantec.com/connect/articles/how-block-or-allow-devices-symantec-endpoint-protection



  • 3.  RE: Need to allow the files in the USB virtual CD/DVD Drive but block USB Drives
    Best Answer

    Posted Jan 25, 2017 07:47 AM

    You need to add an exception for this device. You can use DevViewer to grab the ID and add to the exclusion list.



  • 4.  RE: Need to allow the files in the USB virtual CD/DVD Drive but block USB Drives
    Best Answer

    Posted Mar 08, 2017 12:38 AM

    create a new test group after that add an exception for the class id of the USB dongle.Also add an exception for the .exe file of the dongole and try running it.