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This installation package is not supported by this processor type. Contact product vendor

  • 1.  This installation package is not supported by this processor type. Contact product vendor

    Posted Oct 03, 2007 04:04 PM

    Here's the scenario.

    Did a fresh install from disk of Symantec Antivirus Corporate edition 10.1.5.5000 on new server. Created a Single Group with a 32Bit Windows Server 2003 Primary Parent Server (10.1.5.5000).

    Was able to do Client Remote Installs on all but 2 PC’s.

    Tried to do a local install on those 2 PC’s and got the following error “This installation package is not supported by this processor type. Contact product vendor”

    Both PC’s (all of our PC’s) are running Windows XP Pro 32bit SP2 with all the latest patches. These PC's have dual core processors but we're not running with xp 64 . . .

    I installed 10.1.0.394, and will run them unmanaged for now until I can get a solution . . .

    Thanks in advance for any assistance