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Deployment of SEPM in Internet service provider environment

  • 1.  Deployment of SEPM in Internet service provider environment

    Posted Nov 24, 2010 09:43 AM

    Hi to all Guys,

     

    we are going to perform a POC in Internet Serivce Provider .

    Following are concerns of Client

     

    1. when a user purchase service, ISP will provide antivirus service with internet connection if client want to subscribe AV service.

    first month client purchase SEP with internet connection but 2nd month he does not pay for SEP , How can we stop him to get update from SEPM,

    Note ( how can we recognize unpaid client in SEPM console hence there is no naming convenison use)

    2. how to stop sep client piracy mean SEP package can be instal one same machine user could not install on 2nd machine.

    3. Clieant want sepm integration with billing application database to manage billing system.

    kindly give me suggestions and solution how can we meet these requirements

    Shoaib

     

     



  • 2.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 24, 2010 09:54 AM

    those cannot be managed or tracked if they are outside sepm..SEP is an enterprise product for home users you should use Nortan...that will have license



  • 3.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 24, 2010 10:04 AM

    This does not sound like a good idea. Lets say you lock down the system to only get updates from the manager. Now the user takes their system on vacation, and is not using your ISP network, now they cannot get the latest definitions. They are going to be vulnerable to new threats. And if you install NTP, then you are going to have loads of issues, as everyone has different applications with special protocols and port needs.

     

    See how Comcast does it with our Norton product - http://security.comcast.net/



  • 4.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 24, 2010 11:32 AM

    We can restrict users by location awareness policy if client change inter net service

    what is your opion to full fill this requirement..

     

    can we manage SEP packages by MAC address.



  • 5.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 24, 2010 11:50 AM

    1. when a user purchase service, ISP will provide antivirus service with internet connection if client want to subscribe AV service.

    I agree with the above.  You don't want to be handing out enterprise-level security software to home users.  Also consider the licensing concerns; you would need to purchase a license for each of those users. 

    how can we recognize unpaid client in SEPM console hence there is no naming convenison use

    There is no such thing as an 'unpaid client'--if you're using it, you paid to use it.  There is no licensing file to revoke or restrict.  It can't be controlled that way.  Besides, in the case of Comcast offering Norton to their subscribers, I'm pretty sure Norton wouldn't stop working if a customer canceled their Comcast subscription.

    2. how to stop sep client piracy mean SEP package can be instal one same machine user could not install on 2nd machine.

    You couldn't. Again, not intended for home use.

    3. Clieant want sepm integration with billing application database to manage billing system.

    ...manage in what way?  Manage users based on paid status?  Any such modification to the database would be completely unsupported.

    I think you should rethink this idea...

    sandra



  • 6.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 26, 2010 12:51 AM

    Can we define MAC address in package to control session between client and sepm server.

     

    and kindly ,,,,,,,,,,,,,,,,,,

     

    give me suggestions how can we disable SEP client if client doe not pay,,,,,, as per my scenario above ....



  • 7.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 26, 2010 12:59 AM

    how many ways to search clients in sepm.................... if no naming convention and ip schem using



  • 8.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 26, 2010 09:58 AM

    can we define sep client and sepm server communication base on MAC address ?



  • 9.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 26, 2010 10:58 AM

    @ MiRzA, 

     

    Why don't you work with Symantec or another vendor that has a consumer related product? That way, the user can verify that he/she is a subscriber of the ISP and download and install the antivirus application. The consumer products will download the defs from the web. 

     

    Mike



  • 10.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 26, 2010 12:17 PM

    :-)

    its not upto me ,,,,,,,,,,

     

    we are symantec businuss partner  so we  have to fit symantec products in environments,,,

     



  • 11.  RE: Deployment of SEPM in Internet service provider environment

    Posted Nov 26, 2010 12:42 PM

    Ah, understood. I'm assuming your employer understands the licensing requirements. I'm thinking this will be a difficult prospect. What components need to be installed on the client, how to deploy the antivirus to the customer, licensing, how to distribute virus defs, etc... 

    You might want to contact your sales person or advisor at Symantec to iron out all the details. They (Symantec) would be the ones that could help the most. 

    Symantec Customer Care:

    http://www.symantec.com/business/support/assistance_care.jsp