Endpoint Protection

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  • 1.  Block Teamviewer (Firewall rule)

    Posted Sep 16, 2019 06:29 AM

    Hello all

    How can I block opening any page related to Teamviwer using Symantec firewall?

    *.teamviewer.com from any app (IE, Edge, Chrome, etc)

    I have already tried creating a special rule but it is not working

     

    Thanks



  • 2.  RE: Block Teamviewer (Firewall rule)

    Posted Sep 16, 2019 07:30 AM

    blocking DNS queries for *.teamviewer.com may help.



  • 3.  RE: Block Teamviewer (Firewall rule)
    Best Answer

    Trusted Advisor
    Posted Sep 16, 2019 10:40 AM

    Hello,

    Would have to see your rule but you can block traffic from teamveiwer.exe and teamviewer_service.exe

    Those are the two that need to be blocked. It goes by exe name so it doesn't matter if hash changes or not (don't use the hash).

    You could also try blocking peer to peer connection with below steps.

    1. Login to the Symantec Endpoint Protection Manager (SEPM)
    2. Click Policies
    3. Click Intrusion Prevention
    4. Right-click your IPS policy and click Edit
    5. Click Exceptions underneath Windows Settings
    6. Click Add...
    7. Click Signature Name two times to sort the IPS signatures in ascending order
    8. Select all signatures which start with: Audit: P2P
    9. Click Next
    10. Set Action to Block
    11. Set Log to Log the traffic
    12. Click OK
    13. Click OK

    You should check this article for more details: How to block Peer to Peer Applications (P2P) using Symantec Endpoint Protection 12.1

    http://www.symantec.com/docs/TECH122597

    Hope that helps!!



  • 4.  RE: Block Teamviewer (Firewall rule)

    Posted Sep 17, 2019 02:04 AM

    Hello Mithhun

     

    If i block the signatures which start with: Audit: P2P..... is it posible that I am blocking other applications at the same time apart of Teamviewer?

    I was in contact with Symatec support. According to them, it is possible to block www.teamviewer.com using the firewall module but it is not working for us

     

    thanks 

     

     



  • 5.  RE: Block Teamviewer (Firewall rule)
    Best Answer

    Trusted Advisor
    Posted Sep 17, 2019 02:43 PM

    Hello bdediego,

    I agree with With Audit:P2P, other applications along with TeamViewer would be affected.

    Did you try blocking traffic from both teamveiwer.exe and teamviewer_service.exe??

    Check this Thread: 

    https://www.symantec.com/connect/forums/blocking-team-viewer-vpn

    Hope this may help you!!