Endpoint Protection

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  • 1.  NAV Corporate 7.6 won't uninstall or re-install

    Posted Aug 04, 2009 06:02 PM
    I am running NAV Corporate 7.60 and I can not get it to uninstall.  I tried the uninstall from the start menu and it went half way and then froze.  Now the start menu uninstall is gone.  When I use the Add/Remove programs version, it gets part way and then tells me that a fatal error occured.  When I try to re-install, to then uninstall the new version,  I am told that Norton AntiVirus Realtime Protection failed to load.  Then I get a popup which tell me that "error 1920. Service NAVAPEL failed to start"

    Any ideas about how I can get this off of my computer?


  • 2.  RE: NAV Corporate 7.6 won't uninstall or re-install
    Best Answer

    Posted Aug 04, 2009 07:12 PM

    Downlaod Windows Installer CleanUp Utility from http://support.microsoft.com/kb/290301 and install the Clean up utility and then select from the menu and Click remove

    and reboot the machine

    If that doesnot work then try this

    How to uninstall Norton AntiVirus Corporate Edition 7.5 and 7.6 server for Windows NT/2000/XP manually
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007108137264898
     

     



  • 3.  RE: NAV Corporate 7.6 won't uninstall or re-install

    Posted Aug 05, 2009 12:16 AM
    Try cleanswipe from syamantec or NoNav