Scan tools

[SKP]

Any alternate tool like Symantec Endpoint Recovery Tool (SERT) is a bootable CD that can scan and remove malware from an infected computer.

[ℬrίαη]

Norton Bootable Recovery Tool:

https://security.symantec.com/nbrt/nbrt.aspx

[nd loh]

Hi Brian, may I know that if this tool need additional license?

 

Cheers,

Loh

[PraveenAyappan]

No additional license in required, remember this tool is not a replacement to your regular AV like SEP or Norton, its just an tool of rescue should run into problem.

[nd loh]

Hi Praveen,

Thank you for your info.

 

Cheers,

Loh

[SKP]

How to scan and remove malware from an infected computer with latest definition.

[PraveenAyappan]

you need to have an Ethernet connection connected to internet and NBRT will automatically download definitions and use them while running the scan.

https://support.norton.com/sp/en/us/home/current/solutions/v15968775_sep_smb_2013_en_us

[ℬrίαη]

Try putting them on a USB key:

Updating virus definitions on a USB key

[ℬrίαη]

It's a free tool; no license is needed.

[Mick2009]

Hi SKP,

Thanks for the post.  Are you talking about a computer that will not even boot into Windows or is it a computer that you just need to scan for threats and remove those, without a working SEP client installed-?

Many thanks!

Mick

[Migration User]

Thanks alot SKP ! Cheers

[SKP]

Yes Mick exactly

In this case how it take latest update definitions

[ℬrίαη]

The link I posted above provides these steps.