Spotted "Chrome Elevation Service" Virus or Malware Please Help

[Alex Khan]

Hi Guys,

We have Symantec Endpoint Protection on our systems, however, looking through task manager I have found Elevation_Service.exe It is causing our laptops cpu usage to go up for no reason even though nothing is running in the task bar? We have run full system scans which took a couple hours and came out clean however I am still very concerned about it and wanted to ask other peoples opinions, Does it mean the chrome browsers have been hijacked? I have done some research and found out it is Google Chrome trying to do some sort of updates in the background causing load on the CPU. According to this site https://securedyou.com/what-is-google-chrome-elevation-service-exe/ I have followed what they suggested and got rid of it manually but it keeps coming back once you reboot the system? Any ideas or recommendations would be appreciated, can someone please confirm that this is not a virus and is harmless. Thank you

[TonyS]

Try turning off the Sync feature in Chrome - does it resolves the issue?

[Alex Khan]

Hi Tony, Thanks for the advice. So I tried the following: 1: Turned sync off and rebooted the system that thing is still in task manager. 2: Deleted and Re-Installed Chrome worked fine for a few hours then pc started to sound like a jet again. :((

[TonyS]

It does sounds like something else is affecting it. Have you tried running CCleaner?

[Alex Khan]

Thanks for your quick replies dude this CCleaner worked! I did a full scan which cleared around 4.6 GB of junk from PC and so far there is no fans kicking off and I can't see the Chrome Elevation service again so far (Fingers crossed it stays like that). Reason why I couldn't get rid of Chrome was bookmarks and really needed those. Thank you :)