Endpoint Protection

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  • 1.  How to stop symantec drivers without removing the services

    Posted Feb 05, 2010 02:21 PM
    Hello Experts,
    I was checking the kernel memory usage on one of my servers and i could see that the paged pool usage was very high.
    A through look into the kernel using a live debugger revealed that we have the some drivers from symantec allocating from the Paged pool memory.
    Since this is an exchange server, i know we have only 256MB on pagedpool available,
    I wanted to know whats the best way to release the paged pool memory being used by the antivirus without rebooting the server.

    Any help appreciated.

    Thanks
    Anesh V.


  • 2.  RE: How to stop symantec drivers without removing the services

    Posted Feb 05, 2010 02:25 PM
     To disable the drivers go to

    Device Manager - View - Show Hidden Devices -Non-Plug n Play devices.

    and right click and disable the symantec driver who want to


  • 3.  RE: How to stop symantec drivers without removing the services



  • 4.  RE: How to stop symantec drivers without removing the services

    Posted Feb 05, 2010 02:33 PM
    Hi Which version of SEP is being used ?

    Also  can you  paste the output of the debugger ?


  • 5.  RE: How to stop symantec drivers without removing the services

    Posted Feb 05, 2010 02:35 PM
    Let me try.