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Get Requested Software By Session ID

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Oct 06, 2017 07:33 PM

Alex Hedley

Component definition

The 'Get Requested Software By Session ID' takes a "SessionId" input and returns a "RequestedSoftwareObject" object.

Class: ServiceDesk.SoftwareRequest.Core.Components.GetRequestedSoftwareBySessionIdComponent
Library: ServiceDesk.SoftwareRequest.Core.dll
Publisher: Symantec Corporation

Component icon

Definition of component input value or values

Table: Input values

Input value name	Input value data type	Example format
Workflow Tracking Id (Session Id)	Unique Identifier	00000000-0000-0000-0000-000000000000
Exchange Name (Storage)	Text	local.orm

Definition of component output value or values

Table: Output values

Input value name	Input value data type	Example format
Requested Software Variable	Text	RequestedSoftwareObject

Connection information

Using the "local.orm" for Storage.

Component settings

Usual Enabled etc

Use case

Retrieve a Requested Software Item based on the SessionId of the Ticket.

ServiceDesk - Software Request Process - DLLs

https://www.symantec.com/connect/articles/servicedesk-software-request-process-dlls

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