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Symantec Endpoint Protection Manager (SEPM) migration rollback - IISConfig.vbs error( 7 )  

Apr 21, 2011 05:39 AM

When trying the migration to newer SEPM version on Windows Small Business 2008 server, there is a rollback at the end of the installation.


These are the errors received:
1. There is the following error in Event Viewer:
Event ID error 1
Source - WSH
General - IISConfig.vbs error( 7 ) - Unable to open IIS://LocalHost/W3SVC. The reported error was 429 - ActiveX component can't create object

2. There is failure in IIsConfig.vbs scripterror in SEPM_inst.log

3. When trying to open Symantec Web Serveror other web site in IIS, there is the following error:
{0.EN_US} Home
There was an error while performing this operation.
Details:
Server execution failed

Cause of the issue:
The cause of that issue is the IIS 7 corruption.

Resolution:
In order to resolve this issue please follow the steps:
1. Uninstall IIS role from Server Manager
2. Restart server
3. Install IIS role from Server Manager
4. Install required role services:
- CGI
- ASP.NET
- IIS 6.0 Management Compatibility
5. Repair SEPM
6. Check if the access to Symantec Web Server in IIS is correct now
7. Retry the migration

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