Hello,
Symantec has released SEP 12.1 RU5 (12.1.5337.5000).
Upgrade is supported from any prior release of SEP 11.x and SEP 12.1 version.
Symantec Endpoint Protection 12.1.5xxx (RU5) can upgrade seamlessly over the following:
Symantec Endpoint Protection 12.1.4100.4126 (RU4 MP1), 12.1.4104.4130 (RU4 MP1a), and 12.1.4112.4156 (RU4 MP1b)
Symantec Endpoint Protection 12.1.4013.4013 (RU4) and 12.1.4023.4080 (RU4a)
Symantec Endpoint Protection 12.1.3001.165 (RU3)
Symantec Endpoint Protection 12.1.2100.2093 (RU2 MP1)
Symantec Endpoint Protection 12.1.2015.2015 (RU2)
Symantec Endpoint Protection 12.1.1101.401 (RU1 MP1)
Symantec Endpoint Protection 12.1.1000.157 (RU1)
Symantec Endpoint Protection 12.1.671.4971 (RTM)
Symantec Endpoint Protection 11.0 (can be upgraded to enterprise version only)
Symantec Endpoint Protection Small Business Edition 12.0
Note: A Small Business Edition product can be upgraded to the enterprise version, but the reverse is considered a downgrade and is not supported.
Migration from Symantec AntiVirus 10.x or Symantec Client Security 3.x is not supported. You must uninstall these legacy products before you install Symantec Endpoint Protection 12.1.5
Before starting an upgrade please go through this check list:
1) Create a plan
2) Backup up the database
If you are upgrading from Symantec Endpoint Protection 11.0, there are some additional tasks you should complete:
1) Disable replication
2) Disable Protect client files and registry keys Application Control Policy
3) Remove client packages assigned to the client groups
4) Enable local authentication
5) Stop the Symantec Endpoint Protection Manager service
6) Upgrade the Symantec Endpoint Protection Manager
7) Enabling replication after upgrading
8) Upgrade the Symantec Endpoint Protection clients
More detail explanation on these points is available here: http://www.symantec.com/docs/TECH224034
There has been addition of port and liveupdate enhancements introudced in the upgrade process.
The primary download is distributed into two installation files: Part1_Installation and Part 2_Tools. Please download and extract both files before continuing with the software setup
Download the latest software from here.
You need product serial number to donwload the files.
Once the download finishes successfully, extract the contents of the compressed file to a location of your choice.
Navigate to the extracted files, then enter the SEPM folder and double-click on setup.exe OR Symantec Endpoint Protection Manager.msi file.
Note: Stop the Symantec Endpoint Protection Manager (SEPM) Service before starting upgrade process.
Upgrade the management server and console wizard will start. Click on Next,
General warning message will come up to close SEPM related windows, close all the suggested windows and click on Next,
Accept the license agreement, click on Next.
As a best practice backup the database & click on next.
Files will begin to copy
Management Server and Console Installation Summary Page, click on Next
Management Server Upgrade Wizard will come start
New port is being introducted for Process launcher
During an upgrade you can choose to run liveupdate or can uncheck as well
As part of the upgrade to SEPM 12.1 RU5, the SEPM converts all of the content from full definitions to delta definitions. This process is resource intensive and may take an extended period of time. After this process is completed, the SEPM will use significantly less disk space.
In a typical enterprise setup where 30 content revisions stored, the SEPM upgrade process must reduce 55GB of full content to under 2GB of delta content. This process requires significant resources to complete and is impacted by the performance of any available CPUs, CPU cores (physical/logical/hyperthreading), memory, and disks (I/O). On a server that performs multiple roles, stores larger numbers of content, or is otherwise resource constrained, this process may take a longer duration to complete.
Refer this article: http://www.symantec.com/docs/TECH224055
Monitor Server Upgrade status:
It will add new packages into the existing schema:
Upgrade Succeeded message will come up:
After login to the SEPM verify the latest version.
Please refer these articles prior to do an upgrade:
Title: Upgrading or migrating to Symantec Endpoint Protection 12.1.5 (RU5)
Article URL: http://www.symantec.com/docs/TECH224034
Title: New fixes and features in Symantec Endpoint Protection 12.1.5 (RU5)
Article URL: http://www.symantec.com/docs/TECH224706
Title: Symantec Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control 12.1.5 Release Notes/What’s New
Article URL: http://www.symantec.com/docs/DOC7696
Title: The LiveUpdate content optimization and content storage space optimization steps take a long time to complete when upgrading to Symantec Endpoint Protection Manager 12.1 RU5
Article URL: http://www.symantec.com/docs/TECH224055
Title: Symantec Endpoint Protection Manager 12.1 RU5 and higher installs its services with reduced privileges and permissions
Article URL: http://www.symantec.com/docs/TECH224312
Title: Symantec Endpoint Protection 12.1.5 Getting Started Guide
Article URL: http://www.symantec.com/docs/DOC4322
Title: Symantec Endpoint Protection 12.1.5 Installation and Administration Guide
Article URL: http://www.symantec.com/docs/DOC7698
Title: Symantec Endpoint Protection Small Business Edition 12.1.5 Installation and Administration Guide
Article URL: http://www.symantec.com/docs/DOC7577
Title: Symantec Network Access Control 12.1.5 Getting Started Guide
Article URL: http://www.symantec.com/docs/DOC7578
Title: Symantec Network Access Control 12.1.5 Installation and Administration Guide
Article URL: http://www.symantec.com/docs/DOC7579
Title: Symantec Endpoint Protection 12.1.5 Database Schema Reference Guide
Article URL: http://www.symantec.com/docs/DOC7660
Title: Symantec Endpoint Protection 12.1.5 for Linux Client Guide
Article URL: http://www.symantec.com/docs/DOC7697