Somehow your shared and custom schedules were removed from Task Scheduler Library on ITMS machine even NS.Weekly schedule, and this causes all main functionality become stopped, such as Package Refresh, Delta Update Membership, etc. (Altiris Services, SMP Console will continue to work!)
When such case appears, this can be visible from Symantec Management Console on Shared Schedules page
In case if you have lost default or custom (shared) or custom schedule(s) on ITMS machine, you can restore all of them, just open Symantec Management Console ⇒ Settings ⇒ Notification Server ⇒ Shared Schedules ⇒ click there on Weekly shared schedule ⇒ Edit ⇒click OK
Now "NS.Weekly.{ab7141ed-e03a-48e5-9051-a71b5912b7f2}" shared schedule is restored and available in Task Scheduler Library on ITMS machine. Mouse right click on NS.Weekly schedule and run it manually.
NS.Weekly scheduled task will restore all other default and custom schedules which are in your Symantec_CMDB database.
Now you have restored schedules and main functionality of ITMS will continue to work
Hi IP,
Sorry for the delay. Still working on the issue. I will let you know the findings.
Thank you
Open Altiris Log Viewer and enable there traces/verbose logging level -> reproduce your case and check log output, assume that there should appear message about missed permission(s).
No error message in the log viewer,
Hi ssv1984!
Its not clear to understand what exactly is wrong on your side with custom shared schedule creation. On my side this works fine for ITMS 8.1 RU7 released build, when creating a shared schedule from SMP Console on Shared Schedule page.
Any errors in NS log, in SMP Console, when you get this issue?
Thanks,
IP.
Hi Igor,
Nice, thanks for the update.
I have a situation where I am in 8.1 RU7 and I am not able to create an shared schedule. Even App ID didnt help, facing the same. will this step help to get the option back in creating.
Your response is greratly appreciated
Thanks and Regards,
Siva