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Description of computer icons in IT Management Suite Views 

Oct 03, 2017 03:39 AM

Symantec IT Management Suite Views let you view inventory data about computers, users, operating systems, and installed software products in your environment.

The Computers view page provides information about client computers, servers and other network devices in your environment.

To access the Computers view page, in Symantec Management Console, on the Manage menu, click Computers.

The computers and other network devices types and statuses are visualised by specific icons.
For example, the icon below indicates an online virtual server that is managed by the Symantec Management Agent. Also the icon shows, that the Symantec Management Agent status is Healthy:

Table: Description of computer icons

Icon Description
A client computer.
A client computer with the Symantec Management Agent installed.
A server computer (the Notification Server or any other server in your environment).
A server computer with the Symantec Management Agent installed.
A virtual client computer.
A virtual client computer with the Symantec Management Agent installed.
A virtual server computer.
A virtual server computer with the Symantec Management Agent installed.
A network device.
A mobile device.

Table: Description of computer icon elements

Icon element Description
The computer is managed by the Symantec Management Agent.
The status of the Symantec Management Agent is Healthy.
The status of the Symantec Management Agent is Needs Attention.
 
If the status of the Agent is Needs attention, you can click the overall status icon to see the suggested actions that may help resolve the problem.
The status of the Symantec Management Agent is Untracked.
 
If the status of the Agent is Untracked, it means that no Targeted Agent Settings policies are applied to the client computer.
Important: All computers need to be a part of a policy.
 
To view more information about configuring the Targeted Agent Settings policies, see the following article:
The computer is managed by the Symantec Cloud Security (imported by Symantec Security Cloud Connector).
 
To view more information about the Symantec Security Cloud Connector, see the following article:

 

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Comments

Oct 05, 2017 05:51 AM

Working now Juliana, thanks :)

Oct 05, 2017 05:47 AM

Hi AlexHedley!

Thank you for pointing this out! Try refreshing the browser or clearing the cache now - all icons should be visible.

Kind regards,

Juliana

Oct 05, 2017 04:16 AM

The icons are missing, they are showing on the support article:

Description of computer icons in IT Management Suite Views
https://support.symantec.com/en_US/article.HOWTO127167.html

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