Client Management Suite

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Custom report to see current "Software Management Solution" license consumption 

May 11, 2017 06:52 PM

Does "Software Management Solution" license node(s) are properly used by managed client computers?

Custom reports will show exact list of managed computers who are using a "Software Management Solution" license and which computer(s) makes unnecessary consumption of license node(s).

SWM license reports all.jpg

Reports have columns to see when appropriate client computer started license node consumption and when last get client policy and basic inventory event appeared from this computer to make sure that computer is still alive.

Soft license all.jpg


1. "All Computers currently consuming "Software Management Solution" license node(s)" report

  • Report shows all managed computers with "Software Management Solution Agent" installed who are currently consuming a 'Software Management Solution' license node(s)

2. "Computers with 'Active' asset status consuming 'Software Management Solution' license but haven't sent own basic inventory to NS for last 30 days" report

  • Consider license usage for these computers because they haven't reported own basic inventory to NS for last 30 days. Probably they are lost and lead to unnecessary consumption of SWM license node.

If you see there client computers who shouldn't consume license, then just uninstall there "Software Management Solution Agent" plug-in or make this client computer asset status "Retired", then "Software Management Solution" license node will be reclaimed.

3. "Computers with 'Retired' asset status with "Software Management Solution Agent" who don't consume 'Software Management Solution' license'" report

  • Report shows computers with 'Software Management Solution Agent' installed with 'Retired" asset status which don't consume a SWM license node(s)

How to import them in my NS:

  • Download attached "Software Management Solution_ license maintenance reports.xml" ⇒ Open Symantec Management Console ⇒ open "Reports" page and via mouse right click menu, import downloaded .xml



  • Products: At least "Symantec Management Platform" & "Software Management Solution" should be installed.
  • Support version: Reports are created on 7.6 HF7 release but should work for 8.x releases as well as for 7.1.x versions.


Make sure that you have required settings specified for Purging Maintenance task to automatically set "Retired" asset status for computer which hasn't communicate with Notification Server for %n% days, then after each nightly purging task running, appropriate managed computer(s) asset status will be changed to 'Retired' and license node(s) for solution(s) will be reclaimed


Other Solution reports:

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xml file
Software Management Solution_ license maintenance reports...xml   50 KB   1 version
Uploaded - Feb 25, 2020

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