As users of the Symantec IT Management Suite (ITMS), you have available the power and automation of the most capable system management tool available. Traditionally though the use of this level of functionality has come at a cost - the requirement to train administrators in the use of the platform, limiting the amount of staff you have available to perform certain end user IT requests. To overcome this limitation, Protirus have developed Workstation Management, a web based, cross browser supported interface allowing granular and secure access to functionality within ITMS.
Using functionality from core components of ITMS - Symantec CMDB Solution and Symantec Client Management Suite - Workstation Management allows you to define a real world, hierarchical view of your business infrastructure and allows technicians to perform IT processes, from an easy to use web based layout, with no technical knowledge required of the Symantec IT Management Suite. The result is empowered operational IT staff quickly fulfilling complex end-user requests, with no operational system admin involvement and no need to navigate the Symantec Management Console.
For more info visit www.protirus.com or email jonathan.mathews@protirus.com