Hello,
We have been successfully using SEPM with several SEP Windows clients .
Now, we are testing SEP on a Linux client and found a problem: LiveUpdate encountered an error
Feb 23 09:44:21 ANTIVIRUS SymantecServer: ciberlogs,Category: 2,CAF,Event Description: Virus definitions are missing,Event time: 2024-02-23 09:39:11,Group Name: My Company\servers
Feb 23 09:44:21 ANTIVIRUS SymantecServer: ciberlogs,Category: 2,CAF,Event Description: LiveUpdate encountered an error,Event time: 2024-02-23 09:39:11,Group Name: My Company\servers
Feb 23 09:44:21 ANTIVIRUS SymantecServer: ciberlogs,Category: 2,CAF,Event Description: Unable to perform Live Update to obtain latest virus definitions,Event time: 2024-02-23 09:39:11,Group Name: My Company\servers
I see no blocked connections for this host on the firewall, and there are no additional related logs as far I can see.
I would appreciate any clues to help identify the cause of this problem.
Thanks for your attention,