Endpoint Protection

 Remove/Uninstall SEP Client using CLI

wm1526m's profile image
wm1526m posted Apr 02, 2025 02:59 AM

Hi All,

I am trying to remove/uninstall the SEP client from a Windows server. The current script is designed to import the tamper protection profile before uninstalling the client. However, after upgrading SEPM from RU9 to RU10, the client server now prompts for a password during the tamper protection profile import step, making this step redundant. Although I have the password required for uninstallation, there appears to be no parameter to pass the password for the removal process. Could you suggest a method to uninstall the SEP client using Python or PowerShell CLI?


The reason for uninstall is, the SEP client comes pre-installed in the Virtual Machine template but is configured to connect to a SEPM server located in a different region. I want to reconfigure the SEP client to connect to the appropriate SEPM server based on the Virtual Machine's location. Despite updating the region-specific package, the client continues to connect to its previous group. I also attempted to import the communication settings XML and policy profile XML, but neither attempt was successful.


Could you advise if it is possible to redirect the SEP client to the correct SEPM server without uninstalling it, or provide a way to uninstall the SEP client using CLI with the required password?

Thanks,

Waseem

Russ_V's profile image
Broadcom Employee Russ_V

Hi Waseem, 

Thanks for using the Broadcom Community!

Starting with the upgrade to SEPM 14.3 RU10 Build 27659, we added a mandatory client password requirements to improve the security of our product.  One of these changes was to remove the ability to disable the client password requirement in the Symantec Endpoint Protection Manager. 

As per the discussion in this forum and concerns raised to Broadcom Support, this specific change has been reverted and we have released a new SEPM 14.3 RU10 (Refresh) version (Build 27665) on April 8th to restore this ability.

Kindly upgrade to the latest SEPM 14.3 RU10 (Refresh) version (Build 27665) to be regain the option to remove the mandatory client password. 

Once removed, try to reinstall our product again.  

For more information see the latest release notes: 
https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-protection/all/release-notes/Whats-new-for-Symantec-Endpoint-Protection-14-3-RU10.html

Let me know if you need anything else. 

Best,

Russ_V