IT Management Suite

 View Only

 PXE Boot fails on newest HP ZBook Power G10 laptop

Richard Wand's profile image
Richard Wand posted Nov 02, 2023 02:17 AM

Hello

Has anyone else having problems with newest generation (G10) laptops from HP.

Fails on the Symantec Network Book Service - "iPXE initialising devices ..."

We have tried network connections on ethernet, on HP Dock and HP USB-C Ethernet Adapter. All fail

Any help would be appreciated 

Regards

Richard

Roman Vassiljev's profile image
Broadcom Employee Roman Vassiljev

Hello Richard,

I would suggest to contact support and ask for ipxe.efi drop-in that may potentially help in this case.

Thanks,

Roman

tkofoed's profile image
tkofoed

We have the same problem with Elitebook 640 G9 and G10 - and 840 G9 and G10. Support says it's HP's problem.

If you disable Secureboot:

Security Tab > “Secure boot Configuration” > Secure boot > uncheck the box

you can PXE boot - We enable Secureboot again with configuration in the imagejob.

But contact support. If more people report the error, Support may want to look in to the problem.

Regards

Torben

Johannes Engstle's profile image
Johannes Engstle

Hi,

we had another problem with iPXE boot (not related to HP device).
The drop-in Roman mentioned helped to solve the problem.
Unfortunately it´s not yet signed by MS, so it can´t be use with Secure Boot enabled. 
Hope we can get this soon, I think there is a high demand.

Best Regards
JE

Thomas Kreis's profile image
Thomas Kreis

our final and permanent solution is:

  1. unbox notebook
  2. turn on, enter BIOS with F10
  3. update BIOS direct from HP website
  4. wait until BIOS update is finished, and notebook start with setup predeployed HP image and you see the "Welcome" message
  5. turn notebook off
  6. turn it on, press F12 and run PXE boot

finally it looks like a bug in HP BIOS 

tkofoed's profile image
tkofoed

Hello Thomas

If your running  latest version off Notification server or Ghost - there is a new version of iPxe. There are two different iPxe64.efi - with and without drivers.

We are running the one without drivers - and the problem is gone. If your dont have the lastest version - you can dowload the new ipxe here

https://knowledge.broadcom.com/external/article?articleNumber=280113

The article also describes how to implement the new iPxe

Regards

Torben