Endpoint Encryption

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 Issue with Uninstall

Brayden Searcy's profile image
Brayden Searcy posted Sep 16, 2022 10:40 AM
We are moving away from Symantec. In removing it from a computer I have logged into SEE Client Administrator and decrypted all drives on the computer. I went to uninstall Symantec Endpoint Encryption and it fails saying that the drive is still installed. I have checked in the SEE Client Administrator and it states that it is decrypted. We looked at the eedAdminCli.exe and it states that Drive 0 is encrypted. When I tried using the console to decrypt the drive I get the error that I did not have access to decrypt the slave drive (I did run Command Prompt as Administrator). Any help would be much appreciated.