Hi,
sadly no one is replying in that community forum.
https://community.broadcom.com/symantecenterprise/question/how-can-we-learn-why-we-are-being-blocked
It is quite unprofessional behaviour of symantec blocking IP classes out of nowhere and do not define any clear reason. there are alternatives like spamcop, which are giving direct reports to companies which can proove the ownership of the IP classs. Mail management is a highly technical issue and you can't just rely on the assumption that symantec clients have well educated IT professionals who can manage a ****/**** of mail servers being used. There has to be an official communication method for mail server providers to report/solve such issues.