Endpoint Protection

 Google Chrome Update Breaks SEP Browser Protection

Trish Lewis's profile image
Trish Lewis posted May 03, 2023 01:24 PM

I just upgraded Google Chrome to version 113.0.5672.64 and now my Symantec Endpoint Protection client says that the "Browser Intrustion Prevention is not functioning correctly ..." This has happend on multiple computers.  Reboots and Live updates have not corrected the issue.

I have SEP version 14.3 RU6  14.3.9210.6000 running on Windows 10 22H2 and Server 2016.

Has anyone else seen this?

Henk van Gruijthuijsen's profile image
Henk van Gruijthuijsen

Hello,

Yes, we have the same issue, approx. 70 computers with the same issue, for sure it is related to Google Chrome version 113.0.5672.64.

We don't have found a solution yet.

John Owens's profile image
Broadcom Employee John Owens
YUEN YUEN's profile image
YUEN YUEN

Dear ,

I have the same issue, 

Recently i upgrade from 14.3 RU2 to 14.3 RU7, the latest version is :14.3 RU7  14.3.9681.7000, but when i open the security icon, the update patch is sucessfully, can following the latest patch, but the big icon message is showing ""Browser Intrusion Prevention is not functioning correctly. your protection definitions may be damaged or your product installation may be corrupt"" we are using the Dark networking client, and Internet Explore IE13. before RU2, is not happen this issue.
regard

Imtiaz Hussain's profile image
Imtiaz Hussain

Chrome has released a hotfix build 113.0.5672.93 to address this issue. 

Please update hotfix build 113.0.5672.93 and check again