Endpoint Security Complete

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 Enrollment issues

SUPNV's profile image
SUPNV posted Dec 05, 2023 07:54 AM

Hello,

We have two issues with devices enrollment.

First, the user that is doing the push is part of an AD group, and that AD group, is in the Administrators local group on every device in the organization. Despite this, the installation stays in In Progress state until the user is added to the local Administrators group (the user only, not the group). That's a serious flaw.

Second. Even though the restart options on the destination group and the package options are set to No restart, when the installation finishes, a pop u appears notifying the user that the device will be restarted. No snooze time or chance to select an installation package (as we could do in SEP).

Is there any way to make the enrollment without the need to add the user? and can we avoid the restart?

Regards