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 Can somebody help with No Tracking Data on managed software

Ante Remenar's profile image
Ante Remenar posted Mar 07, 2024 09:39 AM

I have a lot of software that is returning no tracking data, and it is not consistent. For example, I have a device that has 4 managed software installed and 3 out of 4 are returning no tracking data. Can someone please explain to me what does that mean? Do I have to check some settings or what?

Thank you.


Igor Perevozchikov's profile image
Broadcom Employee Igor Perevozchikov


Please check this documentation, step by step to make sure that all computers have "Inventory Agent" and "Application Metering" agent installed, Inventory is gathered from computers, Software product has enabled "Usage tracking" and correct .exe files, file(s) version is set there to meter usage.,-Application-Metering,-and-Application-Denial/software-usage-tracking-v74387156-d774e7536.html

Best regards,