Hi,
I've just spotted today all of our endpoint clients are reporting as offline. Looking at the SEPM console under Admin > Servers and selecting our server node shows an Unexpected server error.
I've looked in the scm-server log file and can see what looks like a possible error but can find no information to support this error:
2023-02-07 11:03:14.566 THREAD 38 SEVERE: in: com.sygate.scm.server.task.IISCacheTask
com.sygate.scm.server.util.ScmServerError: com.sygate.scm.common.configobject.ValidationException: An invalid XML character (Unicode: 0x0) was found in the value of attribute "DeletedI" and element is "ObsoleteItem".
at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:447)
at com.sygate.scm.server.configmanager.ConfigManagerCache.getTopLevelObject(ConfigManagerCache.java:337)
at com.sygate.scm.server.configmanager.ReadonlyConfigManager.getTopLevelObject(ReadonlyConfigManager.java:36)
at com.sygate.scm.server.configmanager.ConfigManager.getLuDownloadedContentArray(ConfigManager.java:3820)
at com.sygate.scm.server.util.LuServerUtility.getDownloadedContentArray(LuServerUtility.java:1003)
at com.sygate.scm.server.util.LuServerUtility.getVersionedRevisions(LuServerUtility.java:1606)
at com.sygate.scm.server.util.LuServerUtility.getVersionedRevisionCount(LuServerUtility.java:2101)
at com.sygate.scm.server.task.IISCacheTask.updateSitePropertiesCache(IISCacheTask.java:1443)
at com.sygate.scm.server.task.IISCacheTask.execute(IISCacheTask.java:357)
at com.sygate.scm.server.task.MonitoredTimerTask.run(MonitoredTimerTask.java:45)
at java.base/java.util.TimerThread.mainLoop(Timer.java:556)
at java.base/java.util.TimerThread.run(Timer.java:506)
Caused by: com.sygate.scm.common.configobject.ValidationException: An invalid XML character (Unicode: 0x0) was found in the value of attribute "DeletedI" and element is "ObsoleteItem".
at com.sygate.scm.common.configobject.XMLHelper.parseSAX(XMLHelper.java:562)
at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:167)
at com.sygate.scm.common.configobject.AbstractSchema.readXML(AbstractSchema.java:178)
at com.sygate.scm.server.configmanager.ConfigManagerCache.prepareTopLevelObject(ConfigManagerCache.java:438)
... 11 more
Anyone have any clues?
TIA