IT Management Suite

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  • 1.  Report That Shows Firmware Version of Hard Drives

    Posted Dec 29, 2023 10:27 AM

    Hello,

    I'm looking for a report that will show a hard drive's firmware version of computers/devices, to eventually push out updates to those specific devices that fit the firmware version criteria. Is this possible on Altiris? I was not able to find a report for this specific scenario. 



  • 2.  RE: Report That Shows Firmware Version of Hard Drives

    Broadcom Employee
    Posted Jan 09, 2024 02:17 AM

    Hi Maggie Ho!

    For this purpose, you can use a custom inventory functionality

    1. Download attached "CustomInv_HDD_FirmwareVersion.xml" and import it in "Custom" folder

    2. Download attached "Custom Inventory (Disk firmware model serial number information) task.xml" and import it in any required folder

    Schedule this imported task for required computers to get custom inventory data

    3. Download attached "(Custom inventory) Disk Firmware Serial Number Model information report.xml" and import it in any required folder

    Now it is possible to see firmware revision, etc information about disks on inventoried computers
    Best regards,
    IP.




  • 3.  RE: Report That Shows Firmware Version of Hard Drives

    Posted Apr 16, 2024 04:54 PM

    Hi Igor, 

    Apologies for the late response! I didn't realize that I didn't get any notifications about this! Thank you this is very helpful to know for future reference. I'm wondering is dbo.fnSysMask_GetOSDisplayVersion a native table that is on the Altiris database, or something that I would have to create myself? I'm having a bit of trouble of having the report run, with it trying to reference that specific table.  




  • 4.  RE: Report That Shows Firmware Version of Hard Drives

    Broadcom Employee
    Posted Apr 17, 2024 09:21 AM

    Hi Ma!

    Custom report fails to load because of missed "fnSysMask_GetOSDisplayVersion" function in your database?
    What SMP version you have?

    Best regards,
    IP.




  • 5.  RE: Report That Shows Firmware Version of Hard Drives

    Posted Apr 17, 2024 04:08 PM

    Hi Igor Perevozchikov,

    The current SMP version is 8.1. 




  • 6.  RE: Report That Shows Firmware Version of Hard Drives

    Broadcom Employee
    Posted Apr 18, 2024 05:01 AM
      |   view attached

    Then this is expected that custom report doesn't work because of 8.1 version.
    Please use attached "Custom inventory Disk Firmware Serial Number Model report ITMS81.xml" custom report for ITMS 8.1 version

    Best regards,
    IP.




  • 7.  RE: Report That Shows Firmware Version of Hard Drives

    Broadcom Employee
    Posted Apr 19, 2024 12:23 PM

    Hello Ma,

    Our last release of 8.1 was July 2018, and it was End of Life'd back in October 2021.  There are a lot of new features that have been added to 8.5, 8.6 and 8.7.  Support would love to help you Upgrade to 8.7.2.  Please create a case if you'd like assistance.

    Release Dates of ITMS products: KB 150836  




  • 8.  RE: Report That Shows Firmware Version of Hard Drives

    Broadcom Employee
    Posted Jan 09, 2024 02:49 AM

    Attached *.txt files.
    Please download them and then rename from .txt to .xml