IT Management Suite

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  • 1.  Report showing maintenance windows per device

    Posted Jun 16, 2022 11:06 AM
    Good day,

    I am looking for a report that shows the maintenance windows per device, please.  We have multiple maintenance windows for various scenarios, but it seems that some machines are not getting them or not applying them.  I need a report or SQL query to see which windows apply to which device so that I can move them around if needed.

    Regards,

    Jacques


  • 2.  RE: Report showing maintenance windows per device

    Broadcom Employee
    Posted Jun 29, 2022 02:17 AM
    Edited by Igor Perevozchikov Jun 29, 2022 05:32 AM
      |   view attached

    Hello Jacques Bence!

    You can try this custom report to see all client computers targeted to existing MW policies (Report doesn't show that MW policies are received by computers)


    Download attached "Client computers targeted to existing _Maintenance Window_ policies.xml" and import this .xml


    Just in case:
    Admin knows that MW policy should be in active state on client side per appropriate period, but tasks and other delivery doesn't work for this client computer, potential reason can be that end user manually disabled MW period.

    For example below where we have MW in active status, but user manually disallowed it for 24 hours



    Administrator can disable all these options for Symantec Management Agent from Targeted Agent Settings policy.
    As result, user on client computer will doesn't see any options in SMA UI.

    In ITMS 8.6 RU3 release, there will be a new functionality which shows current state of "Maintenance Window" on client side. Windows client sends own current MW state to NS, whether it is "Active" or "Not Active"

    In case of "Not Defined" status, it means that this client computer has no "Maintenance Window" policies received.

    Best Regards,
    IP.






  • 3.  RE: Report showing maintenance windows per device

    Broadcom Employee
    Posted Nov 28, 2023 03:53 AM

    Adding link to other custom reports about "Maintenance Window" policies and managed client computers
    https://community.broadcom.com/symantecenterprise/discussion/maintenance-window-policies-status-on-smp-and-current-maintenance-windows-status-on-managed-client-computers