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Renewed license not taking effect

  • 1.  Renewed license not taking effect

    Posted Mar 17, 2023 12:00 PM
    Edited by LAURA HEISEY Mar 28, 2023 02:58 PM

    NM, the license took effect a day after I submitted this. -Laura

    Hi all,

    We recently renewed our GSS license. I applied the new license well in advance of the 2023 expiration date. It's now past the 2023 expiration date, but the new license, which expires in 2024, doesn't seem to have taken effect. Help --> Register looks correct, with a 2024 expiration date, but I'm still getting a 0 day popup every time I start a GSS console.

    Can someone tell me what's happening? I would hate to be stuck with no support if I need it.

    Thanks in advance for any assistance.

    Laura Heisey

    Laura Heisey
    Cornell University Library