Hi<o:p></o:p>
We have a system/application that sends emails to our customers. One of the customers using Broadcom/Symantec service and they cannot receive the emails. All other can.<o:p></o:p>
I have seen several others here with similar problem. Here is the message we receive.<o:p></o:p>
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The IP Address 46.246.37.3 was found to have a negative reputation. Reasons for this assessment include:<o:p></o:p>
<o:p></o:p>
- The host has been observed sending spam in a format that is similar to snow shoe spamming techniques.<o:p></o:p>
- The host is unauthorized to send email directly to email servers.<o:p></o:p>
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<o:p></o:p>
We have submitted the IP to be removed and it works a little while and then it getting have bad reputation again.<o:p></o:p>
Also IP addresses never used getting this bad reputation from Broadcom.<o:p></o:p>
I think it can be the whole range being blocked 46.246.37.0/24 for some reason.<o:p></o:p>
<o:p>Please help and let me know if this is really an issue on our side or some unfortunate behaviour on </o:p>Broadcom/Symantec service used by our customer.
Regards
Liang
<o:p> </o:p>