Long Running Report in Processmanager TimeOut

[woswasi]

Hello,

is there anyone, who can tell me, were i can set the execution TimeOut higher (now 30 seconds) for Reports in the Processmanager.

thx for Helping, Martin

[Igor Perevozchikov]

Hi Martin!

You see that report timeouts in ProcessManager console page after 30 seconds?
"Process Manager" database is running on SQL Server instance and it uses exact current SQL Server instance settings, related to SQL Query timeouts, etc. Please check what settings are there on current SQL Server instance.

Also there are places in ProcessManager Console, where some other settings are presented

Best regards,
IP.

[woswasi]

Thank you for reply.

Yes normally the Report ist working. but if it goes over 30 Seconds it has an execution TimeOut.

The SQL Server instance is on another Server not on the same server as Processmanager Portal.

I dont think, there is a Problem with SQL Server timeOut, the timeout must be on the IIS side.

in Applicationpropertys in the Portal there is no property to adjust.

Any other hints for me? 

[Igor Perevozchikov]

Well, as far as I see, there is no exact timeout options for a '30 seconds' in web.config 
X:\Program Files\Symantec\Workflow\ProcessManager\Web.config  (There is a requestLimit="30")

Check what IIS settings are set for Site where "ProcessManager" is running


Check IIS logs to see if there are http timeout related requests from Reports pages
C:\inetpub\logs\LogFiles\W3SVC1\

Best regards,
IP.

[Alex Hedley]

Have you checked the SQL connection string in Workflow Explorer?

Connect Timeout=30

[Alex Hedley]

Workflow - ProcessManager - WebPart - Developer Guide - Connection String

https://community.broadcom.com/symantecenterprise/viewdocument/workflow-processmanager-webpart-8?CommunityKey=04ead5e9-3643-4118-b853-afa5a58710c6&tab=librarydocumentsYou