IP **** removal

[Nemanja Crnogorac]

Hello,

Our email server is listed on your ****, can you please delist it because our customers are having trouble sending emails to some partners. The email server is being used to send a large number of subscription emails that are not spam, also there are no malware accounts and the server is clean. We are getting this error:

The IP Address 91.222.7.130 was found to have a negative reputation. Reasons for this assessment include:

• The host has been observed sending spam in a format that is similar to snow shoe spamming techniques.

• The host is unauthorized to send email directly to email servers.

The email server is ekapija-mail-1 and the IP is 91.222.7.130. If possible, make it a permanent delist/****?

Best regards,

Nemanja

Mainstream team,

Ekapija mail server admins.

[Paul Fletcher]

The IP list belongs to the Messaging Gateway product, please post your request in their forum forum (https://community.broadcom.com/symantecenterprise/communities/communityhomeblogs?CommunityKey=bba1e9dc-0c56-4fb5-9e3d-ef7f0d79b7ee).  That will also help with other entities you may try to send to who use the same list.

[Vladimir Vucinic]

Hi Nemanja,

Your IP is listed on Symantec bad reputation list, that you can check here:

https://ipremoval.sms.symantec.com/ 

You can also ask for the removal on that page.

Vladimir