Web Security Services

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  • 1.  How to migrate from WSS to Web Protection Suite?

    Posted Jun 22, 2022 10:06 PM
    Hi Experts,

    Our "Web Security Service - WSS" license is expiring and we have ordered
    a new license for "Web Protection Suite". How to we add or migrate to
    the new license to avoid any disruption to service?


    Regards,
    Syera


  • 2.  RE: How to migrate from WSS to Web Protection Suite?

    Posted Jun 23, 2022 04:29 AM
    Dear Syera,

    please ask your reseller to include your WSS ID in your WPS order. With that your existing WSS will be included in your WPS license. If not, you will get a new WSS tenant and you will have to move all your WSS configuration (or spend hours with support and try to get this fixed afterwards).

    Regards, Matthias