Hello
If You meant about data copy and disaster recovery, then you can check this links below:
https://techdocs.broadcom.com/content/dam/broadcom/techdocs/symantec-security-software/endpoint-security-and-management/it-management-suite/generated-pdfs/ITMS_Disaster_Recovery.pdf---/// In case of ITMS migration purpose:https://knowledge.broadcom.com/external/article/204145/migrating-a-standalone-itms-81-ru7-insta.html
- Consider supported upgrade paths (Because this is not possible in one click perform upgrade from 8.1 RU7 to 8.6 RU2)https://knowledge.broadcom.com/external/article/184973/supported-upgrade-paths-for-it-managemen.html- Consider supported Windows OS (I'll suggest to do not take Windows 2012 R2 OS since its EOL shown - Oct 10, 2023 by Microsoft)https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/it-management-suite/ITMS/Platform-and-OS-Support/notification-server-and-workflow-server-v120809624-d780e6347.html
- Consider supported SQL Server version (I'll suggest to do not take SQL 2012 because its EOL shown - July 12, 2022 by Microsoft)https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/it-management-suite/ITMS/Platform-and-OS-Support/microsoft-sql-server-v120809707-d780e8795.htmlBest regards,IP.
Hi
Well, there are some KB about "Failover" cases of ITMS usage:
1. Notification Server: https://knowledge.broadcom.com/external/article/180396/possible-failover-setup-for-notification.html2. CEM Gateway backup and restore: https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/it-management-suite/ITMS/Administration/cloud-enabled-management-troubleshooting-and-maint-v39179933-d846e5726/backing-up-and-restoring-an-internet-gateway-v78499208-d846e6139.html#v78499208CEM Gateways balancing: https://knowledge.broadcom.com/external/article?legacyId=HOWTO1096673. In case if Notification Server is down and not able to process arrived NSE files (basic inventory, Hardware or Software inventory) or Events from managed client computers, then all managed clients will store locally all these files and will retry to resend them to NS again later. https://knowledge.broadcom.com/external/article/179877/flushagentevents-flush-nses-in-agents-q.htmlBest regards,IP.