Endoint Protection Checkin

[Doug Martin]

We recently installed new back office servers in all our stores.  We used the same image for each store which had Symantec Endpoint installed.  All the stores are checking in as the same client/machine.   Is their something I can change on each machine so Symantec Endpoint knows they are not all the same machine.​

[MDubya]

This might help: https://knowledge.broadcom.com/external/article/180552/prepare-endpoint-protection-clients-for.html

Another possibility: https://knowledge.broadcom.com/external/article/154527/repair-duplicate-client-ids-on-cloned-en.html

[John Owens]

To repair you would need to follow this: Repair duplicate client IDs on cloned Endpoint Protection clients (broadcom.com)

Next time make sure to prepare your master image following this process so this issue does not happen again.

Prepare Endpoint Protection clients for cloning (broadcom.com)

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John Owens
Strategic Support Engineer | Symantec Endpoint Security Division (SES)
Broadcom Software
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[John Owens]

Hope this helps.