duplicate search results were found they were not added to the list

[Simon Koenders]

I am trying to remote install the client and the search computers option in the remote install keeps giving me this error. "duplicate search results were found they were not added to the list" - I know the client is on and connected to the network but it will not add the device whether it is selected by IP or hostname so I cannot remotely push the client out. We have had SEPM for years and it used to be good on remote push - now the functionality is nearly useless - it wont do discovery and when you try to add a mchine for install it shows the duplicate error and wont add - does anyone know how to resolve this or when a fix will be in to fix it?

[Russ_V]

Hi Simon, 

Thanks for using the Broadcom Community! 

I've honestly never heard of that issue. 

To better assist you with this unique behavior kindly open a case with Support for assistance. 

Thanks,

Russ_V

[Simon Koenders]

This is a support case???? Its been open for a while and I don’t have any
response – here is the link





https://westcon-enduser.wolkenservicedesk.com/wolken-support/mycases/request-details?requestId=80029001









Simon Koenders

Network Systems Manager

Ph: 03 9365 0288 [Direct Line]

Mob: [phone]



*From:* Russ_V via Broadcom <[e-mail]>
*Sent:* Tuesday, 17 June 2025 4:16 PM
*To:* [e-mail]
*Subject:* RE: Endpoint Protection : duplicate search results were found
they were not added to the list



Hi Simon, Thanks for using the Broadcom Community! I've honestly never
heard of that issue. To better assist you with this unique behavior...

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Jun 17, 2025 2:14 AM

Russ_V
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Hi Simon,

Thanks for using the Broadcom Community!

I've honestly never heard of that issue.

To better assist you with this unique behavior kindly open a case with
Support for assistance.

Thanks,

Russ_V



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[Russ_V]

Hi Simon, 

Thanks for your response. 

I didn't know you already had a case open with Support.

In that case work with the team to resolve the issue. 

If the need arises, Support can advance the case to the next level (L2 or L3) for further assistance. 

Best,

Russ_V