he end user is not out of the office and can communicate with Active Directory.
The issue occurs when Domain Admin renews the user password.
After Domain Admin renews the password, if the user restarts the computer without logging off or logging in, he has to enter the old password on the Boodguard screen
Original Message:
Sent: Apr 01, 2023 03:55 PM
From: Ather Mobeen
Subject: Domain User Password Reset on Active Directory
The end user / client has to be in contact with the domain controller for which the password update request to be received, if the user is out of office or not in contact with the domain controller then old password will be used .
Original Message:
Sent: Mar 28, 2023 06:57 AM
From: Platin Support
Subject: Domain User Password Reset on Active Directory
When we reset the password of a domain user from the Active Directory, the client can still log in with the old domain user password in Bootguard Sceen after restarting the machine.
When the password is reset from the Active Directory, the new password is not valid 'unactivated' on Bootguard Screen unless the client logs out and logs on.
Is there any other solution to this?