Starting Saturday 3/11 all email to our partners and vendors that use Symantec email security is bouncing back. Originating domain is hf.org. Please see errors below:
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Error Details
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Reported error:
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550 5.0.350 Remote server returned an error -> 553 Message filtered. Refer to the Troubleshooting page at;https://knowledge.broadcom.com/external/article?legacyId;=TECH246726 for more information. (#5.7.1)
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DSN generated by:
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BYAPR01MB4629.prod.exchangelabs.com
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This is causing an impact to patient care as a few of our care partners use Symantec. We do have tickets open with them to resolve this issue, but they are having trouble allowing the emails. Please let me know how to submit this so it can be reviewed by your team.